CMA/MLT - Storm Lake Family Health
UnityPoint Health
 Storm Lake, IA


UnityPoint Clinic - Storm Lake

CMA/MLT - Family Medicine Clinic

FTE: 0.6 (Part-time, 24 hours per week)Shift: Monday - Friday 8am - 3pm; Fridays off


  • Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures.
  • Demonstrates competence in the clinical skills necessary to carry out assigned job duties.
  • Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status.
  • Schedule referrals for patients with specialist or outpatient as requested by the provider. Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-10 coding.
  • Answer questions and provide teaching to patients and family members.
  • Provide appropriate and timely documentation in the patient's electronic health record using standardized workflows and processes.
  • Provide information to appropriate regulatory agencies (i.e. health department).
  • Thoroughly understand testing (lab and procedures) values and relationship to patient status with accountability to take next steps, as appropriate to scope and licensure.
  • Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization's intranet site.
  • Meet the department work schedule.
  • Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.
  • Maintain compliance with Personnel policies and procedures.
  • Monitor environmental conditions in order to secure protected health information.
  • Behave in a manner consistent with all Compliance and HIPAA policies and procedures.
  • Maintain regular and consistent attendance at work.
  • Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.
  • Balance team and individual responsibilities; be open and objective to other's views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
  • Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office.


  • Graduate of an accredited program for Medical Assistants.
  • High school diploma required if work is performed in a complex CLIA lab.
  • Current CME certification for Certified Medical Assistant and AAMA certification.
  • Mandatory Reporter certification.
  • CPR certification.
  • Meets educational/competency requirements per policy.
  • Previous clinical experience in a medical office preferred.
  • Computer data entry experience.
  • BLS and Mandatory Reporter certification.
  • Strong interpersonal skills.
  • Ability to work as a team member
  • Ability to understand and apply guidelines, policies and procedures.
  • Able to write, read, comprehend and speak fluent English.
  • Strong computer skills.
  • Strong verbal and written communication skills.