Community Ambassador - T2 Initiative
Bright Point Health
 Staten Island, NY

Title: Test and Trace (T2) Community Ambassador

Department: Administration

Reports To: T2 Project Director

Location: 26 Bay Street, Staten Island, NY

Position Status: Full-time, Temporary

FLSA Status: Non-Exempt

Pay Rate: $26.44 per hour

Community Health Action of Staten Island (CHASI) drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve. CHASI serves the most vulnerable individuals, families, and communities with critical services and programs. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities the poor and working poor, low income people with chronic illnesses, persons with criminal justice involvement, substance users, domestic violence survivors, people of color, and the LGBTQ community.


The Testing and Trace Ambassador oversees and provides core service activities in the T2 Initiative. The Test and Trace (T2) initiative will execute activities designed to promote COVID-19 testing and compliance with efforts to trace impacted individuals, a duty critical to limiting the impact of COVID-19 in disenfranchised communities. The Testing and Tracer Ambassadors role is responsible for supervising the projects Engagement Specialists who conduct in community outreach to promote the importance of COVID-19 testing and prevention strategies. The Ambassadors also will develop Inform and Engage virtual town halls with individuals and groups in communities most negatively impacted by COVID-19 and build relationships with community groups who can provide in-roads to communities most negatively impacted by COVID-19.


  • Supervise Engagement Specialists community outreach work to ensure efficacy
  • Develop and host at least two (2) Inform and Engage Virtual Town Halls/Meetings per month with the projects target population as the audience.
  • Build and nurture relations with T2 community stakeholders
  • Identify new community partners and groups where T2 objectives can be promoted
  • Provide quality direct supervision, feedback, and evaluation to the Engagement Specialists and assist Project Director with designing strategy to meet T2 promotion targets
  • Maintain a supportive and positive, communicative, and culturally competent work environment, keeping the staff motivated
  • Maintain direct, frequent, and effective communication with Project Director
  • Provide needed testing referral and resource information as well as linkage to CHASI and Brightpoint Health services as indicated
  • Complete accurate documentation of all activity and ensure that activity is reflected in the agencys database
  • Complete daily and weekly productivity reports
  • Attend contractual and agency training to maintain information updates on relevant issues.
  • Other duties as assigned.


  • Bachelors degree with 2 years of relevant experience or H.S. Diploma or equivalent with 4 years of relevant experience required
  • 1 year of supervisory experience required
  • Bilingual Spanish strongly preferred
  • Flexibility to work during the weekend required
  • Experience managing outreach or prevention programs, with a demonstrated focus on results and outcomes
  • Familiarity with and connection to communities in Staten Island preferred
  • Strong commitment to serving marginalized populations, understanding of stigma, and ability to work with individuals with diverse backgrounds, abilities, experiences, and talents

Note: This is a full-time temporary position that will run through October 31, 2020, with possibility for extension thereafter.

Equal Opportunity Employer