Sr. Application Software Engineer (Contact Center Solutions)

KP Recruiting Group St. Louis, MO
Job description
Position Purpose: Design, build, test and maintain scalable and stable off the shelf application or custom built technology solutions to meet business needs. 

Contribute to the entire implementation process including driving the definition of improvements based on business need and architectural improvements.
  • Meet with business partners to understand business needs.
  • Responsible for overall design of the solution.
  • Design, build and test applications.
Qualifications:

Education/Experience: Bachelor's degree in Computer Science, MIS, related field or equivalent experience. 3+ years of related experience. Strong working knowledge of Eclipse, JAVA, VoiceXML, Avaya Orchestration/Dialog Designer or other IVR development tools, and Voice Portal.
Preferred:
  • VUI Design, grammar development (including Spanish)
  • IVR Cloud solution
  • Healthcare experience