Room Attendant (Maid/Housekeeper)

John Q. Hammons Hotels & Resorts Springfield, MO
About Us

Atrium Hospitality is a leading hotel and asset management company, overseeing a portfolio of 84 hotels in 30 states licensed primarily through the Marriott, Hilton and Intercontinental brand families. We strive to bring to life a culture that promotes the four simple values that drive our business: Perseverance, Respect, Service, and Teamwork.

Position Description

Job Purpose:

To maintain cleanliness of hotel guest rooms and additional spaces within the hotel.

Job Responsibilities:

* Display good customer relation skills and take initiative to greet guests in a friendly manner.

* Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.

* Clean guest room, make beds, clean bathroom. Dust and polish furniture and equipment.

* Replenish supplies such as drinking glasses, writing supplies and bathroom supplies in guest rooms. Replace light bulbs.

* Clean rugs, carpets, upholstered furniture and draperies, using a vacuum cleaner.

* Dust furniture and equipment. Polish metalwork, such as fixtures and fittings.

* Wash walls, ceilings, woodwork, windows, door panels, and sills.

* Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.

* Keep storage areas and carts well-stocked, clean, and tidy.

* Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.

* Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications.

* Other duties as assigned.

Job Skills:

* Ability to carry out specific oral or written instructions, frequently following a simple routine.

* Ability to perform repetitive actions consistently.

* Use hands to lift, carry, or pull objects that may be heavy.

* Service Orientation— Actively look for ways to help people.

* Coordination— Adjust actions in relation to others' actions.

Job Qualifications:


* High School Diploma or equivalent preferred


* Hospitality industry or other applicable cleaning experience preferred

Benefits and EEO

Full-time associates are eligible for the following benefits:

* Paid Time Off

* Medical Insurance

* Dental Insurance

* Vision Insurance

* Short-term and long-term disability

* Company paid life with employee paid supplemental options

* Matching 401-k with immediate vesting for eligible participating associates

* Company Hotel Travel Discounts

Working for Atrium Hospitality offers more than a great job; it offers the ability to make a difference in a meaningful way every day. Whether you are a recent graduate, new to the industry, or an experienced professional, Atrium provides extraordinary opportunities for growth and competitive compensation and benefits in an exciting, customer-centric workplace.

Atrium Hospitality is an Equal Opportunity/Affirmative Action Employer Minorities/Females/Individuals with Disabilities/Protected Veterans Click here to view EEO is the Law