Room Attendant (Maid/Housekeeper)

John Q. Hammons Hotels & Resorts Springfield, MO
About Us

With 35 owned properties, comprised of more than 8,400 guest rooms and 1.7 million square feet of banquet space, our properties and brands represent some of the finest facilities in the industry and a competitive edge for John Q. Hammons Hotels and Resorts!

Mr. Hammons built properties that provide an exceptional guest experience. Our vision is to ensure we live up to Mr. Hammons standards of excellence by providing exceptional award winning facilities for each guest!

Position Description

Job Purpose:

To maintain cleanliness of hotel guest rooms and additional spaces within the hotel.

Job Responsibilities:

* Display good customer relation skills and take initiative to greet guests in a friendly manner.

* Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.

* Clean guest room, make beds, clean bathroom. Dust and polish furniture and equipment.

* Replenish supplies such as drinking glasses, writing supplies and bathroom supplies in guest rooms. Replace light bulbs.

* Clean rugs, carpets, upholstered furniture and draperies, using a vacuum cleaner.

* Dust furniture and equipment. Polish metalwork, such as fixtures and fittings.

* Wash walls, ceilings, woodwork, windows, door panels, and sills.

* Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.

* Keep storage areas and carts well-stocked, clean, and tidy.

* Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.

* Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications.

* Other duties as assigned.

Job Skills:

* Ability to carry out specific oral or written instructions, frequently following a simple routine.

* Ability to perform repetitive actions consistently.

* Use hands to lift, carry, or pull objects that may be heavy.

* Service Orientation— Actively look for ways to help people.

* Coordination— Adjust actions in relation to others' actions.

Job Qualifications:


* High School Diploma or equivalent preferred


* Hospitality industry or other applicable cleaning experience preferred

Benefits and EEO

Full-time associates are eligible for the following benefits:

* Paid Time Off

* Medical Insurance

* Dental Insurance

* Vision Insurance

* Short-term and long-term disability

* Company paid life with employee paid supplemental options

* Matching 401-k with immediate vesting for eligible participating associates

* Company Hotel Travel Discounts

John Q Hammons Hotels & Resorts is an Equal Opportunity/Affirmative Action EmployerMinorities/Females/Individuals with Disabilities/Protected Veterans Click here to view EEO is the Law

Note: To be considered for this position, candidates MUST apply at

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