Insurance Analyst Iv

State of Illinois Springfield, IL
Description of Duties/Essential Functions Benefits Supplemental Questions

Under general direction of the Downstate Producer Regulatory supervisor, performs responsible technical duties in the investigation of complaints alleging improprieties by licensees which may violate the Illinois Insurance Code and department rules, regulations and policies; interacts with complainant or inquirer, licensee, insurance company representatives, consumers and other relevant parties to obtain facts pertinent to the investigation; prepares written reports and makes recommendations based upon the outcome of the investigation; assists lower level analysts in processing difficult and complex inquiries and complaints. Duties of this position require travel to the licensee's office.

Minimum Requirements:Requires knowledge, skill and mental development equivalent to completion of four years of high school. Requires one year of professional experience as would be gained as an Insurance Analyst III. Requires an extensive knowledge of the insurance code and rules, regulations, procedures and processes pursuant thereto, particularly as related to policy evaluations, license and complaint resolution; of accounting principles and auditing methods; of office methods and procedures; of the functions, products/services of organizational components of the department. Requires a working knowledge of cost/benefit analysis; of syntax and spelling. Requires ability to act on behalf of supervisor on various occasions and to coordinate activities within a functional unit; to evaluate information presented and to prepare effective and comprehensive written or oral reports; to conduct extensive interviews; to establish and maintain satisfactory working relationships with insurance industry, departmental staff and the general public; to analyze hence to develop a method for: gathering of facts, information/data criteria of treatment and test of conclusions; to articulate terms in insurance parlance to the uninitiated with a result of receiver comprehension; to read, assimilate and recall with marked proficiency facts, figures and descriptive inclusions. Prefers proven oral and written communication skills, including drafting business correspondence and reports; experience and ability to interact and represent the Department in a professional and competent manner; ability to operate a personal computer. Requires the ability to travel.

Work Hours & Location/Agency Contact:Work Hours: 8:30 A.M. – 5:00 P.M.

Work Location:

Illinois Department of Insurance

Producer Regulatory

320 W. Washington Street

Springfield, IL 62767

Sangamon County

Agency Contact:

Department of Insurance

Attn: Sandy Ralph

320 West Washington Street, 4th floor

Springfield, IL 62767

Fax: 217/558-2777

In compliance with the Americans with Disabilities Act and the Illinois Human Rights Act, State agencies must ensure that the employment process is accessible to persons with disabilities. Specifically, these laws require that the State provide reasonable accommodations upon request by individuals participating in all steps of the employment process. This includes the State of Illinois Rutan interview process.

Current State Employees: Submit an Official Position Vacancy Bid Form and CMS 100 Employment Application to the Agency Contact address listed above. A separate Bid form and Application is required for each Posting/Bid ID or your bid will be rejected. Current state employees seeking a promotion should also submit a CMS 100B Promotional Application to CMS (address found in upper right corner of CMS 100B form).


If you are a current State employee wishing to transfer, you must submit an Employee Transfer Request form. If no Employee Transfer Request form is submitted, you will not be considered for the position.

Non State Employees: Follow the HOW TO APPLY instructions/link below.

How to Apply:

Click Here for Applicant Information and Grading Procedures

This position may require a current grade from Central Management Services (CMS), Division of Examining and Counseling, to be deemed qualified and available for employment consideration. For more information, please refer to the Work4Illinois website at Work.Illinois.Gov and select 'Application Procedures'. Additional information may also be obtained from the Agency Contact listed above or by contacting CMS, Division of Examining and Counseling at or (217) 782-7100, (217) 785-3979 (TDD/TTY), (800) 526-0844 (TTY Only).

Additional Documentation for Insurance Analyst Iv:

Class Specification

Additional Title and Exam Information

These documents are in PDF format and can be viewed using Adobe Reader.

NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire based on current salary plans and/or collective bargaining agreements, if applicable.

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