Call Center Representative

Bottomline Technologies Southport, ME
Summary:

The Call Center Representative is a member of the outbound calling team within the Bottomline Technologies Paymode-X Client Services group. The Paymode-X group is a fast-paced, energetic team of sales and service professionals dedicated to growing our industry leading Paymode-X business to business settlement network. Call Center Representatives are responsible for enrolling new companies in the Paymode-X payment settlement network by placing outbound calls to companies, most often Accounts Payable departments, and presenting the benefits and value of the Paymode-X payment settlement network

This is a fulltime position offering a full benefits package which includes: comprehensive Medical insurance plans that include pharmacy and vision coverage; Dental Insurance; 401(k) plan with matching employer contributions; employer paid Life Insurance; employer paid Short and Long Term Disability coverage; and paid time off including 3 weeks of vacation, 10 sick days and 10 holidays.

This position is also available part-time, but you will not be eligible for the aforementioned benefits.

This position is based in our South Portland, ME office.

Key Responsibilities:

* Placing 100-120 outbound calls per day to warm leads to drive Paymode-X enrollments. (95+% of working day)

* Assisting Vendors with basic questions related to the enrollment process.

* Effectively communicating the benefits of the Paymode-X service to drive enrollment and long term commitment to the Paymode-X network.

* Has the ability to function in a team atmosphere, appreciate aggressive goals, and possess superior organization and time management skills.

* Ability to follow documented procedures

Required Skills:

* Strong verbal communication skills

* Able to be successful in a fast-paced, goals driven environment that rewards hard work and self-motivation

* Ability to follow documented procedures

* Outbound calling experience is preferred

* Salesforce.com experience is a plus

About Bottomline Technologies:

Bottomline Technologies (NASDAQ: EPAY) helps businesses pay and get paid. We help our customers to make complex business payments simple, secure and seamless.

Businesses and banks rely on Bottomline for domestic and international payments, effective cash management tools, automated workflows for payment processing and bill review and state of the art fraud detection, behavioral analytics and regulatory compliance.

Headquartered in Portsmouth, New Hampshire, we delight our customers through offices across the United States, Europe, and Asia-Pacific.

Businesses around the world depend on Bottomline solutions to help them pay and get paid, including some of the world's largest systemic banks, private and publicly traded companies and Insurers.

Bottomline is a participating employer in the Employment Verification (E-Verify) program EOE/AA/M/F/V/D/E-Verify Employer

Bottomline Technologies is an Equal Employment Opportunity and Affirmative Action Employer.

Please Note: Bottomline Technologies does not accept resumes submitted by recruiting firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

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