Head Bartender

Crystal Bees Southington, CT


The Head Bartender (HB) is the mixologist / beverage face of Crystal Bees who oversees and is accountable for the entire Beverage Department. He/she will be the driving force for creativity, maintaining budgetary costs, highest level of sanitation, training, genuine hospitality, positive morale, execution of all beverage menus, special function needs and the pursuit of excellence in delivering our products & services to the community.

Special Qualifications:

The ability to manage in a diverse environment with focus on guest and guest services is essential to success in this role.

Thoroughly knowledgeable in alcohol awareness programs, types of spirits, wines and non-alcoholic drinks.

Communication skills that allow open and honest professional exchanges between all members of management, staff and guest. The HB will be adept at defusing both guest and staff issues to provide positive outcomes.

Trained professionally with an established track record in high volume diverse entertainment venues, high quality food & beverage operations with multiple outlets, and levels (types) of service.

Knowledge of industry trends, and history.

Key Duties:

Delegation of key department duties, with timely follow-up, and accountability.

Inventory management, maintain proper inventory levels to meet or better budgeted COS, while having the needed product in a timely manner.

Deliver a consistently high level of service, quality beverage products, on shift best management practices

Create productive, yet effective schedules which allow us to continually provide exceptional guest service, while meeting budgetary and operational goals.

Ability to manage during the moment, keeping the big picture goals insight.

Prepared & involved for daily, weekly, and monthly staff meeting.

Understand P&L, with the business acumen to drive the desire budgetary and short term results.

Be able to work and communicate with GM / Chef and the entire management team to ensure seamless execution.

Manage the HR component of the beverage department: hiring, reviews, discipline, and terminations by means of the HR system with approval by the GM.

Develop team with a culture of coaching, managing, and mentoring.

Maintains highest sanitation & safety standards. Serve Safe and TIPS certified.

Highly comfortable with the guest and media interaction.

Self-accountable for creating and emulating the Crystal Bees standard of excellence

Open to learning, the thirst for constant improvement, both for the business and self.

Lead by Example, BE THERE!


Previous experience in high volume / high quality operations, with diverse menus, dining & bar options (social / corporate catering, VIP, casual). Successful experience with cost control (labor, beverage and paper), P&L accountability, developing regulars, team training & development preferred.

Premise and liability accountability, private ownership, corporate restaurant experience preferred.


The ideal candidate will possess a certification or/with eight or more years of similar industry food & beverage management experience.

Core competencies:

Leadership, Management, Planning, Team Building, Diplomacy