Food Service Assistant - Tamworth

NSW Health
 South Tamworth, NH

REQ351112 Requisition #

Employment Type: Permanent Full Time

Position Classification: Hospital Assistant Grade 3

Remuneration: $ 52,981.60 per annum (excl. Superannuation and leave loading)

Hours per Week: 38

Location: Tamworth Hospital, Tamworth

Who are we?

HealthShare NSW touches the lives of NSW Health workers and patients every single day by delivering services that keep our public hospitals and health facilities running.

As an employer, we offer an incredibly diverse range of roles both within and outside the public hospital setting, in areas including food and patient support services, linen services, non-emergency patient transport, financial services, customer service, project management and procurement and supply chain.

Watch Our HealthShare NSW story video to learn more about the work we do.

We reward our employees with a terrific range of benefits, including:

  • Accrued Days Off (enjoy one day off each month)
  • Annual leave loading (a bonus extra payment of 17.5% on top of your annual leave)
  • Salary packaging and novated leasing (you can access up to $2782 extra per year in your pay)
  • 14 weeks’ paid parental leave
  • Free online training, talent programs and internal development opportunities to accelerate your career
  • Wellbeing programs (discounted gym memberships and special rates on private health insurance)

Further information on our benefits is available here.

The opportunity

This role is responsible for providing the effective delivery of HealthShare NSW's food service to NSW Health hospitals and patients. You will be responsible for order taking, meal assembly, meal preparation and distribution of patient meals, recording intake, dishwashing and other associated duties. You'll need to work well in a collaborative environment and show initiative as you serve NSW Health hospital patients to ensure an optimal service.

Eligibility requirements

Above all, we are seeking people with a customer service focus and a commitment to helping others. You'll need to make hygiene, safety, and customers your top priority while you effectively work towards maintaining a sanitary and safe hospital environment.

All permanent, temporary and casual staff are eligible to apply.

Only candidates with current Australian work rights (Australian citizens, permanent residents, valid work visa) will be considered.

You will be required to complete the OASV Undertaking/ Declaration Form during the recruitment process. Please upload this with your application.

How to apply

You will find everything you need to know about applying for a job with HealthShare NSW in our resource Your Guide to Employment with HealthShare NSW.

During the application process, you will be required to attach your resume and provide answers to the Targeted Questions below. You must ensure your answers make reference to all of the Essential Requirements listed in the Position Description prior to submitting your application.

Targeted Questions

  • Describe how your skills, experience and attitude suit this position.
  • What does team work mean to you? Explain how you have worked well within a team environment in the past.
  • Our patients are our customers and are at the heart of everything we do. Describe a time you have provided excellent customer service and how you went above and beyond to meet customer needs.

Any role related questions can be directed to the hiring manager Carol Egan via

Our people are integral to the success of HealthShare NSW and everyone has an important role to play in our constructive workplace culture.

We are diverse and inclusive

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, carers, and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team and let us know.

Adjustments may include but are not limited to; alternate application methods, interview setup, physical requirements, guidance from a support person, interpreters or other access supports or specific interview availability times and more.

Diversity, Inclusion and Belonging at HealthShare NSW

Vaccination Requirements

This is a NSW Health Category A position, which requires immunisation against the following:

  • Whooping Cough
  • Hepatitis B
  • Measles / Mumps / Rubella
  • Chicken Pox
  • Screening for Tuberculosis
  • COVID-19 (3 doses)
  • Influenza (annual vaccination)

If you have any current evidence of vaccination against these, upload them with your application. Your current vaccination status will not impact your application. If you are the preferred candidate, you will be responsible for covering the costs of any remaining vaccination requirements. The Staff Health Team will access your AIR record if needed, please advise if you prefer the team not to view your vaccination record. For more information read the NSW Health OASV Policy.

You will be required to complete the OASV Undertaking/ Declaration Form and TB Assessment Tool during the recruitment process. Please upload this with your application.

COVID-19 Vaccination Compliance

All NSW Health workers are required to have completed an up-to-date course of a COVID-19 vaccine (3 doses for Category A roles, 2 doses for Category B roles) which has been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the vaccination course prior to commencement with NSW Health, or provide an approved medical contraindication certificate certifying the worker cannot have any approved COVID-19 vaccines available in NSW.

Acceptable proof of vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement or AIR COVID-19 Digital Certificate. Please provide proof of vaccination if available. The Staff Health Team will access your AIR record if needed, please advise if you prefer the team not to view your vaccination record.

Talent Pool

If the selection panel identifies a surplus of suitable candidates for the role, an eligibility list may be created where candidates may be offered casual, permanent, or temporary full-time or part-time positions within the next 6 months.

Applications Close: Midnight Thursday 8 December, 2022