Private Banking Operations Disbursements Associate
 South Jordan, UT

Company Profile

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Department Profile

Operations is one of the largest divisions in the firm and has diverse responsibilities, including correctly settling and recording millions of transactions per day, identifying and mitigating all operational risks, developing strong client relationships and partnering with technology to realize the full potential of IT and e-solutions. Throughout, the Operations department continually seeks ways to improve while actively supporting the development of new businesses, structures and markets.

Background on the Team

Wealth Management Operations

Global Wealth Management Operations provides brokerage, investment and financial services to hundreds of thousands of individual investors. We apply our expertise in serving institutional clients to create new opportunities for people to achieve their personal financial goals. Morgan Stanley has one of the largest retail brokerage networks, with numerous worldwide representatives and retail locations. Our services are tailored to each client's investment objectives, risk tolerance, and financial needs. Products include mutual funds, stocks, bonds, and alternative investments where appropriate, as well as banking, mortgages, insurance and annuities.

The Private Banking Operations Disbursements Team provides operational processing support for banking products offered to Morgan Stanley clients. The department's responsibilities include daily operational support for wires, checks, internal transfers and other disbursements.

Primary Responsibilities

-Process disbursements from client accounts received from branches and other operations teams via disbursement queues

-Handle inquiries and requests related to disbursements from branches via workflow system and recorded calling system

-Create and distribute daily and ad hoc reports

-Review, accept/reject disbursements for acceptability using policies and procedures

-Perform transactional adjustments to client accounts requiring fee adjustments

-Assist with disbursement system testing, as necessary

-Assist with system enhancement or new product efforts related to disbursements processing

-Ensure compliance with disbursements processing procedures and controls

-Liaise with operational teams, branches and client service center to support capture daily production volume

Skills required

-Excellent written and verbal communication skills

-Client-centric and a Team Oriented player

-Strong problem solving and analytical skills

-Must be detail oriented as well as a logical and proactive thinker

-Strong organizational skills with the ability to prioritize and multi-task

-Must be able to work under pressure in a time sensitive environment

-Comfortable in an environment of repetitive queue work

-Proficiency in Microsoft Office: Excel, Word, PowerPoint

-Bachelor’s degree or relevant experience