Senior Property Claims Representative
West Bend
 South Bend, IN

Requisition Number: SENIO01772

Summary of Responsibilities

Handle complex property claims with minimal supervision and guidance from the manager. Utilize current Claims technology. Research and formulate a basis on which coverage decisions will be made, conduct thorough investigations, evaluate damages and liability. Negotiate settlements with insureds, claimants and attorneys. Responsibilities also include active file management, ensuring proper reserving, participation in training activities, presentation of claims to Committee and supervision of litigated files. Serve as a mentor for others in the team or department. Consistently exhibit a high level of customer service and adherence to department audit guidelines.

Preferred Experience and Skills

Proficiency with computers and current technology

Interpersonal skills

Negotiation skills and problem solving skills

Prior experience handling large and complex claims

Oral and written communication skills

Preferred Education and Training

Bachelor’s degree in Business, Insurance or related field

Associate in Claims designation

Associate in General Insurance designation

CPCU coursework or other continuing education