IT Service Desk Intern

Raven Industries Sioux Falls, SD
Raven Industries is currently accepting applications for a IT Service Desk Intern. Be a part of a rewarding summer internship with Raven Industries. This will be a full time, Monday - Friday, 8:00 a.m. - 5:00 p.m. position starting in May. The Intern will have the opportunity to work with our IT Team in end users support issues, inventory managerment, conference support, and other IT related functions.

ESSENTIAL FUNCTIONS:

* Complete projects as assigned within internship discipline.

* Attend Raven University sponsored training and educational seminars.

* Engage and participate in Raven sponsored events.

* Provide periodic updates to managers and peers on assigned project status.

* Work closely with assigned mentor to a successful completion of internship.

* Complete summer end internship presentation.

* Learn and apply IT Service Desktop support techniques, policies, and procedures.

* Work with cross functional teams to determine project priorities

Education/experience:

* Sophomore, junior or senior level standing in CIS and related majors.

Knowledge/skills/abilities

* Ability to handle multiple projects and tasks simultaneously without close supervision.

* Ability to work with high level of confidentiality.

* Ability to communicate effectively, both orally and in writing.

* Ability to use a computer and software as defined necessary for the internship.

* Ability to establish and maintain effective working relationships with team members.

EOE AA M/F/Vet/Disability