Supervisory Mission Support Specialist

Department Of Homeland Security Shoreline, WA
* Duties

Help Duties Summary

Who May Apply (Eligibilities):

* Current federal employees with competitive status who work for U.S. Customs & Border Protection.

* View common definitions of terms in this announcement.

Applicants will only be considered for the Eligibilities for which they claim (and provide supporting documentation) based on the responses provided in the job questionnaire:

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Seattle Field Office in Sweetgrass, MT; Pembina, ND; Blaine, WA; or Seattle, WA. Location of the position will be determined at the time of selection.

GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Learn more about this agency


This position will allow you to use your expertise in administrative oversight and assistance to provide substantive support to CBP upper management. This position starts at a salary of $87,252 (GS-13, Step 1) to $113,428 (GS-13, Step 10). Apply for this exciting opportunity to strengthen the Department's ability to perform homeland security functions by assisting with critical mission support functions.

Your job will include:

* Supervising a group of administrative employees who are responsible for assessing the productivity, effectiveness, and efficiency of program operations.

* Identifying ways to improve the efficiency and effectiveness of administrative services.

* Planning the work to be accomplished by your subordinates, set and adjust short-term priorities, prepare schedules for completion of the work; assign work to subordinates based on priorities.

* Evaluating work performance of subordinates; give advice, counsel or instruction to employees on both work and administrative matters.

* Interviewing candidates for positions; recommend appointment, promotion or reassignment to such positions.

* Hearing and resolving complaints from employees and effect minor disciplinary measures.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status


Promotion Potential


* Job family (Series)

0301 Miscellaneous Administration And Program

* Requirements

Help Requirements Conditions of Employment

* You must be a U.S. Citizen to apply for this position

* Males born after 12/31/1959 must be registered with Selective Service

* You may be required to pass a background investigation and/or polygraph

* You may be required to pass initial and random drug testing


GS-13: You qualify at the GS-13 level if you possess one year of specialized experience that equipped you with the skills needed to perform the job duties. Examples include applying and modifying, if necessary, established practices to specific administrative problems, including how to treat unusual circumstances or situations; conducting independent evaluations of administrative functions; preparing study findings, recommendations, and reports; providing advice on a variety of administrative and management programs and procedures; making agreements and commitments at meetings and during telephone discussions; and performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must:

* Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and

* Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 05/25/2018.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For more information visit this link.

Probationary Period: Current and former federal employees may be required to serve or complete a probationary period.

Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the Federal Government, you are not CTAP eligible. Information about CTAP eligibility can be found here. To be considered well qualified under CTAP, you must possess the knowledge, skills and abilities and/or competencies clearly exceeding the minimum requirements of the position. This will be measured by a score of 85 or higher. In addition, you must submit the supporting documents listed in the "Required Documents" section of this announcement.


This job does not have an education qualification requirement.

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