Sr. UX Researcher, Prime Video, Inc. Shoreline, WA
Amazon Prime Video delivers hundreds of thousands of movies, TV series, and live events to tens of millions of customers globally via the web and a wide range of mobile and living room devices.

It is the mission of the Prime Video Design Research & Planning team to deliver rigorous insights that fundamentally shape and continuously improve the Prime Video customer experience. This growing team is currently seeking a Sr UX Researcher to join us in this mission at our downtown Seattle or London studios.

In this role, you will:

* Help product teams and leadership determine the right research questions to ask, creating long-term research roadmaps and opportunity frameworks that align to and inform business strategy and goals.

* Define and execute (and, as necessary, invent) research methods appropriate to the questions at hand, including but not limited to field research, surveys, lab studies, remote testing, and A-B tests.

* Synthesize a wide range of primary and secondary data types to perform quick and thorough analyses leading to focused, insightful, and actionable findings.

* Successfully persuade decision makers at all levels of the organization to take aligned action on research findings – inspire them and help them internalize opportunities to delight customers and differentiate our service.

* Translate insights into measurable customer experience outcomes aligned to business goals.

* Work with design, product management, engineering, and marketing, partners to develop innovative end-to-end solutions that address top outcomes, and iteratively design and test these solutions until outcomes are achieved or hypotheses are proven wrong.