Program Coordinator, Tutoring Center

Seattle Community College District Shoreline, WA
This is a part time (50%) permanent support staff position serving the tutoring needs of students enrolled in the Basic and Transitional Studies (BTS) division at Seattle Central College.

BTS annually serves about 2,000 students through English for nonnative speakers, GED preparation, High School 21, and other adult basic education courses. Our goal is to help students acclimate to higher education and to gain the skills they need for college and career. The BTS Tutoring Center matches volunteers with students to offer 1-1 support and classroom assistants; these support services are important to student persistence and to building a feeling of community.

The Coordinator recruits, trains, coordinates, and supports volunteer tutors from the community, service learners from educational institutions, tutors for credit from Seattle Central College, and paid hourly drop-in tutors to work with Basic & Transitional Studies division students. This position requires knowledge of teaching and tutoring techniques specifically geared to the needs of ABE, ESL, and GED learners. The Coordinator communicates in a way that models inclusion and respect for a wide range of diverse learners. The Coordinator is also involved in community outreach, often serving as an ambassador for the division.

Application Procedures:

* Attach current resume

* Attach cover letter addressing how you meet the duties and responsibilities and requirements for the position

* Provide contact phone number and email addresses for three professional references

* Required application materials must be completed and submitted online

* Candidates invited for interviews may be asked to complete a performance task

Seattle Colleges are committed to recruiting dedicated faculty and staff who together create a welcoming academic climate that reflects the diverse backgrounds of our community, including ethnicity, national origin, religion, race, gender, gender identity, age, status as a veteran or disabled veteran, disability, political status, and sexual orientation.

This position is governed by a collective bargaining agreement with representation by WFSE and is subject to union shop provisions.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Essential Functions:

* Recruits volunteer tutors

* Coordinates, trains, supports, and evaluates tutors

* Engages in community outreach and partners with local organizations for recruitment

* Matches volunteers with students

* Collaborates with ESL, ABE, and GED faculty regarding the need for classroom assistants

* Facilitates communication among tutors, students, and faculty, including mediating conflict

* Provides ongoing direction and support for volunteers and students

* Develops training materials and helpful documents to be used while tutoring

* Maintains accurate, appropriate, and timely, student, tutor, and program records

* Tracks volunteer and student hours on a quarterly basis

* Manages and maintains the tutoring website

* Coordinates tutoring schedules for paid hourly drop-in tutors

* Participates in staff and divisional meetings

* Performs other related duties as required

Required Education, Experience & Abilities:

* Bachelor's degree AND one year of full-time experience working with adult learners, OR any combination of relevant education, training and experience that indicates successful performance of the essential functions of the position

* Demonstrated commitment to promoting and enhancing diversity, equity, and inclusion

* Previous experience working with historically marginalized adult populations

* Knowledge of teaching or tutoring techniques relevant to ESL, ABE, and GED learners

* Previous experience or ability and willingness to mediate conflict when necessary

* Awareness of needs and obstacles of adult learners

* Demonstrated experience performing varied tasks within a structured timeframe

* Ability to work well independently with the ability to prioritize tasks of self and others

* Demonstrated excellent knowledge and experience in the use of Microsoft Office Suite software

* High level of skill in organizing data and processes with firm deadline

Preferred Qualifications:

* Experience recruiting and organizing volunteers in a school or college setting

* Ability to speak a high-need language other than English (Amharic, Chinese, Somali, Spanish, Vietnamese