Quality Assurance Manager, Amazon One

Amazon.com Services, Inc.
 Seattle, WA


Job summary

As a Quality Assurance Manager on the Amazon One QA team, you will work closely with Product Management, Software Development Engineering, User Experience Design, and Customer Support groups to understand the product vision, requirements, and customer usage models to develop appropriate test strategies. You will be setting the QA team’s technical vision and roadmap, developing and tracking project schedules. The successful Quality Assurance Manager has strong customer focus and is obsessed with continuous quality improvement; they are experienced and highly committed to creating world-class automation for feature testing and regression; they are able to develop and drive a high-level strategy, as well as to take a hands-on approach to implementing that strategy. They are dedicated to helping build a strong and high performing team.

Key job responsibilities

· Work with business, product, and development teams to understand product vision and requirements

· Understand how all elements of the Amazon One ecosystem work together and develop QA approaches that fit the overall strategy

· Responsible for the development of test strategies and creation of appropriate test automation solutions

· Oversee the development and execution of test plans, monitoring and reporting on test execution and quality metrics

· Work with a team of quality engineering professionals to ensure the highest quality product delivery

About the team

Amazon One is the fast, convenient, contactless identity service that uses your palm – just hover to enter, identify, and pay. How often do you get the opportunity to join a start-up working on a brand-new Amazon product? Have you ever wanted to be part of the next big thing while it was literally day zero? Everyone on the team needs to be entrepreneurial, wear many hats and work in a fast-paced, ambiguous, and highly collaborative environment that’s in the earliest stages of solving a set of problems requiring significant innovation.

Basic Qualifications

· Bachelor’s degree in computer science, computer engineering or relevant technical discipline

· 3+ years of experience managing Quality Assurance Teams

· 1+ year of experience working as a Quality Assurance Engineer

· Experience managing automation testers

· Experience managing manual testers

· Experience in manual testing

· Experience in automation testing

Preffered Qualifications

· Experience working closely with development and business teams to communicate problem impacts and to understand business requirements

· Strong organizational skills, ability to track multiple test executions simultaneously and to be able to synthesize the results

· Experience in working with External 3rd Party Integration Partners

· Experience in agile development methodologies with continuous integration

· Shows creativity and initiative to improve product test coverage and effectiveness

· Comfortable communicating cross-functionally and across management levels in formal and informal settings

· Experience testing mobile applications and platforms such as Android or iOS

· Experience in implementing test strategies and test automation solutions for payment terminals

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.