Business Analyst

Amazon.com Services, Inc.
 Seattle, WA

Desciption

Job summary

Amazon’s Account Integrity team within the Customer Trust and Partner Support organization is looking for a passionate, results-oriented Business Analyst to leverage data to deliver projects with huge strategic impact. This team designs and builds high performance software systems using machine learning that identify and prevent fraudulent activity and maintain high trust levels with our customers. Fraud prevention is a real-money game where our software and analytics teams strive to outsmart those who attempt to defraud Amazon and our customers.

As a Business Analyst in the Account Integrity group, you will be responsible for analyzing and reporting large data sets in partnership with product managers, scientists, and engineers to ensure the team is prioritizing the right goals and opportunities to stop bad actors and protect customers.

Responsibilities:

  • Create, maintain, and improve data sets, pipelines and reporting to track and manage important KPIs and goals in the Account Integrity space
  • Apply your expertise in quantitative analysis, data visualization and data-mining to design alarming system, derive actionable insights and guide product strategy for stakeholders and leadership
  • Develop internal reporting/visualization tools for self-serve
  • Provide analytical support for new feature launches
  • Effectively communicate complex analytical concepts to non-technical stakeholders to drive decision making

Basic Qualifications

  • Bachelor's Degree in any quantitative discipline such as Statistics, Mathematics, Economics, Computer Science, Operational Research, or a related quantitative field
  • 2+ years of proven experience in business intelligence or business analyst role, including data warehousing and business intelligence tools, techniques and technology, or experience in analytics, business analysis or comparable consumer analytics solutions.
  • Advanced analytical skills and detail-oriented, while also seeing and understanding the big picture.
  • Demonstrated ability to meet deadlines while managing multiple projects.
  • Demonstrated experience accessing and using analytical tools (Excel, Databases, SQL).
  • Proven skills with visualization tools (Tableau)

Preffered Qualifications

  • Master's degree in Statistics, Applied Math, Operations Research, Economics, or a related quantitative field with at least 2 years of working experience as a Data Scientist.
  • 3+ years of experience working in Analytics / Business Intelligence environment
  • Experience in e-commerce / on-line companies in fraud / risk control functions
  • Advanced analytical skills and detail-oriented
  • Excellent communication (verbal and written) and interpersonal skills and an ability to effectively communicate with both business and technical teams.
  • Demonstrated ability to drive a project end to end.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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