Account Manager - Tech Accounts
We represent Hitachi Vantara to enterprise clients across industries, establishing business relationships to understand customer challenges so that we can deliver profitable business for Hitachi products, services and solutions. We collaborate as a team and cross-functionally to ensure the success of our customers; success that is celebrated and shared. Our solutions bring value to every line of business and we need people like you to build those deep relationships and to passionately articulate our value proposition.
Account Manager are responsible for:
Establishing and managing client relationship with key decision makers.
Establishing and building “trust“ and leverage client context by understanding client's overall business goals.
Positioning Hitachi as a Strategic IT partner and identify avenues for Hitachi to implement IT solutions.
Overall account to include work quality and customer satisfaction.
Managing Account and Project Manager combinations to achieve client goals
Contributing to new business development efforts in other verticals and facilitate those offerings.
The Account Manager should be comfortable in groups/teams and be able to both lead and follow. Must bring top-notch consulting /relationship management skills and a deep appreciation of IT tools, techniques, systems and solutions. The AM will be held accountable against Measurable Revenue/Profit Growth within set timelines.
In addition, the qualified candidate will possess the following:
A minimum of 10 years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm.
Current/prior “Big Four“ consulting experience is required.
Experience in the global service delivery model.
Past experience managing a client P-L of at least $20 million dollars, including reporting and metric assessment for the account.
Domain expertise CMT, Soft and Tech
Strong background in a project environment and application development.
Excellent communicator with the ability to communicate effectively along vertical and horizontal planes internally and in client organizations.
Detail-oriented and able to manage and maintain all facets of complex assignments.
BS degree required; Advanced degree preferred.
Hitachi Vantara is part of the Global Hitachi family. We balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.
Our people are our biggest asset, they drive our innovation advantage and we strive to offer a flexible and collaborative workplace where they can thrive. Diversity of thought is welcomed and our employee base is represented by several active Employee Resource Group communities. We offer industry leading benefits packages (flexible working, generous pension and private healthcare) and promote a creative and inclusive culture. If driving real change gives you a sense of pride and you are passionate about powering social good, we'd love to hear from you.
We strive to create an inclusive environment for all and are open to considering home working, compressed/flexible hours and flexible arrangements. Get in touch with us to explore how we might be able to accommodate your specific needs.
We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. With Japanese roots going back over 100 years, our culture is founded on the values of our parent company expressed as the Hitachi Spirit:
Wa - Harmony, Trust, Respect
Makoto - Sincerity, Fairness, Honesty, Integrity
Kaitakusha-Seishin - Pioneering Spirit, Challenge