The Service Coordinator actively assists persons to navigate the community and various service systems in pursuit of the necessary and desired services and supports that will assist them in achieving or maintaining their personal goals.
. SPECIFIC RESPONSIBILITIES
- Uses person centered planning to identify the person’s desired outcomes and those supports needed to achieve those outcomes.
- Develops the person’s Individualized Service Plan and Service Coordination Agreement.
- Coordinates the access and delivery of supports and services chosen in the ISP.
- Locates or creates natural supports and community resources.
- Locates funded services, helps determine eligibility, completes referrals, and facilitates visits and interviews.
- Ensures essential information is made available to providers and others with the appropriate consent of the consumer.
- Uses a person centered planning process to review the ISP and Service Coordination Agreement at least every six months and makes any necessary revisions to ensure these documents are up-to-date.
- Ensures that all supports and services being provided are consistent with the person’s needs and goals.
- Responsible for maintaining monthly progress notes for all visits and contacts.
- Responsible for ensuring benefits and entitlements remain current.
- Responsible for updating Supervisor, Assistant Director and Director on issues pertaining to consumers.
- Performs all other duties as assigned.
- Bachelor’s degree in a health or human service field, or an RN
- One year experience working with people with a development disability, or
- One year experience as a service coordinator with any population.
- Must have a valid NYS driver’s license
- Be team players.
- Have a strong sensitivity to cultural differences present among staff and clients within our organization.
- Possess a strong belief in people’s ability to grow and change; forge a mutually respectful partnership with persons served and their families.
- Ability to set limits and maintain helping role of practitioner and to intervene appropriately.