Director of Health Services

MBK Senior Living
 Scottsdale, AZ

Working at MBK Senior Living is more than a job-it is an opportunity to enrich the lives of seniors, their families, the professionals that serve them plus be a part of a dynamic and growing team! Our positions provide the opportunity for associates to share their passion and dedication while making a difference in the lives of our storied residents every day.

We are currently seeking a Director of Health Services at our McDowell Village community in Scottsdale, AZ.

*Education Loan Assistance Available*

The Director of Health Services serves as a liaison with hospital personnel, physicians, community organizations and other health related service agencies to provide quality care to our assisted living residents. Additionally, this role is responsible for hiring, training and managing a staff that is capable of providing superior care, while maintaining the physical and emotional health of residents, and in accordance with MBK’s core values.

Essential Job Duties

  • Conduct and coordinate the potential assisted living resident assessment program for (20%) in accordance with current rules, regulations, and community policies and procedures that govern resident assessment including:
  • ensure that an initial assisted living resident assessment is completed prior to each resident’s move-in date and a comprehensive care plan is completed upon move-in
  • Conduct routinely scheduled re-assessments on each assisted living resident, and change of condition assessments (20%) as needed to:
  • ensure each assisted living resident is receiving the best possible care and programs to meet their individual needs
  • conduct interviews and observations of the assisted living residents on a continual basis
  • alert Executive Director, Director of Connections For Living, family members and others (as necessary) of any changes in the physical or emotional health of the assisted living resident, and the department’s ability to meet those needs
  • Ensure continuity of the assisted living residents’ total care regimen by developing methods for the coordination of nursing services with other resident services (20%):
  • work closely with all departments in the community to ensure assisted living residents are receiving all available services to enhance their quality of life
  • act as a resource and care manager for the assisted living residents and their families
  • contact physicians, family and others to obtain orders for care and represent the community
  • ensure that the calendar is made and followed monthly to ensure that our assisted living residents are engaged in meaningful activities daily
  • Recruit, interview, hire, manage, schedule, motivate, evaluate and supervise department staff in accordance with community policies, procedures and established budgets (15%)
  • daily review of timekeeping, meal breaks and overtime
  • create and conduct orientation for new associates
  • ensure on-going training and education for all associates, in accordance with all governing requirements, and community policies and procedures to ensure that staff is properly trained in:
  • competent delivery of medications to residents, safety and emergency procedures, documentation / record keeping, resident’s records and acceptable treatments, etc., and in providing the best care possible for our assisted living residents
  • ensure all care staff compete State required training
  • Perform all administrative duties accurately and timely including associate evaluations, necessary forms, reports, evaluations, studies, surveys, resident records, assessments, care profiles, etc.(10%) including:
  • coordinate departmental schedule to ensure adequate staffing in accordance with legal requirements, community standards, policies, procedures, and budgets
  • ensure coverage of job duties within the department during associate absences, either through delegation or personal completion of duties
  • maintain inventory of supplies necessary for resident care
  • Coordinate prescription orders with doctors’ offices, as well as pharmacy delivery of medications (5%) including:
  • oversee the central storage, tracking and delivery of medications
  • ensure all medication carts are in order
  • ensure all medication records administration are completed per Company guidelines and State regulations
  • Responsible for the overall safety and health of all assisted living residents (5%) including:
  • ensure that all governing requirements are closely monitored and executed
  • ensure that all physician orders are carried out properly
  • Aid in the community marketing effort through positive interactions, acting as a liaison between the community, and families/outside health service providers (5%)
  • Key management member acting as Manager on Duty when necessary

Non-Essential Job Duties

  • Perform other job duties or special projects as assigned/requested by the Executive Director
  • Work with MBK and outside resources to develop and continue a productive Support Group to be offered as a resource to the family members of our residents
  • Maintain a safe and secure environment for all staff, residents, and guests following established safety standards, policies and procedures
  • Understand and comply with all Federal, State, and local regulations, and all company policies and procedures concerning the department
  • Display tact and friendliness when dealing with residents, team members and guests
  • Promote and lead with a spirit of teamwork and open communication in accordance with the MBK principles and core values
  • Assist Executive Director in completing an annual budget including:
  • ensure the financial goals are met monthly
  • manage labor and other expenses to meet these financial goals
  • Possess the ability and desire to minimize waste and misuse of supplies/equipment

Supervisory/ Management Responsibilities

  • Health Services Assistant = 1 to 6 employees
  • Caregiver = 8 to 48 employees (Shared EE’s w/Dir. Of CFL)
  • Medication Technician = 2 to 16 employees (Shared EE’s w/Dir. Of CFL)

Minimum Job Requirements

  • Certified RN, LPN, or LVN is essential or 2 years of full-time college attendance
  • Must have completed all of the required specialized Nursing coursework for certification as an RN, LPN or LVN
  • Prior related work experience functioning in a similar assisted living management role, within a similar industry/work environment is essential
  • Prior management or supervisory experience is required
  • Current First Aid Certification is required
  • Must complete Background clearances (as required by government regulations)
  • Must complete a health screening and provide negative TB test results (must be within the last 6 months or within 7 days of employment)
  • Valid class of driver’s license required by state for vehicle/van(s) capacity and valid insurance
  • Must have solid PC skills and be familiar with several Microsoft Office Suite software programs (e.g. Word, Excel, Outlook, Email, etc.), and other office equipment (e.g. scanners, copiers, and fax machines)
  • Excellent communication skills are required
  • including the ability to speak, write and read English
  • Must have basic math skills (addition, subtraction and multiplication) as required for personnel actions, budget and other financial responsibilities
  • Must possess the ability to make independent decisions when circumstances warrant such action, and to remain calm during stressful or emergency situations
  • Must possess the ability to deal tactfully and professionally at all times with personnel, residents, family members, and guests
  • Must maintain a neat and organized work environment to promote safe coordination of resident care
  • Must have a valid driver’s license for the state hired in and reliable transportation for potential resident assessments

Preferred Job Requirements

  • Bachelor’s Degree in Nursing, Human Services or Health Care field is highly desirable

Physical Demands

  • Must be able to move intermittently throughout the work day and throughout the community
  • Ability to lift/carry and pull up to 40+ pounds
  • Ability to push residents up to 250 pounds
  • Ability to push up to 250 pounds
  • Ability to assist in the moving of residents when necessary

MBK Senior Living is a dynamic, growing company that opened its first senior living community in 2004. We currently have thirty-three communities in six states.

As an MBK community associate, you will enjoy the genuine spirit of caring and collaboration that makes each of our communities so well respected within their local neighborhood. In addition, you will become part of an ever increasing community of professionals who have the passion and dedication of building meaning­ful relationships with our residents and their families now and for years to come.

We offer a rich benefits package comprising of the following: competitive salaries with opportunities for growth; 401(k) retirement plan with up to 4% employer matching; comprehensive industry leading medical, dental and vision insurance; company-provided life, disability and AD&D insurance; flexible spending accounts, generous paid time off including vacation and sick time, holidays, and bereavement leave; and a variety of programs including leadership development, training, and personal coaching; education loan assistance and scholarships; daily living, financial and legal services; childcare and eldercare assistance; employee discounts; and health and wellness resources that include virtual yoga, mindfulness, and financial readiness for employees and their family members.

If you are ready to meet the challenges of this critical role, we want to hear from you!

Mandated Vaccine Information:

Due to the nature of the company’s circumstances and business, MBK is mandating the Covid Vaccine for all employees unless team members have a religious or medical accommodation

HIPAA Disclosure:

All associates prior to commencing employment and once employed must not be considered an “Excluded Party” as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates’ professional license.