Benefit Relationship Manager

CVS Health Retail Scottsdale, AZ
Position Summary

As a Benefit Relationship Manager, you will captain the strategic documentation and deployment of our clients' prescription benefit plan designs. The BRM position affords you the opportunity to gain valuable leadership experience through managing project teams. You will be seen as a client problem-solver and will bring innovation solutions for high-profile clients. You will accomplish this by:

* Building relationships with key client partners through a consultative approach to understand client benefit plan design needs

* Translating client needs and requirements to internal CVS Health teams such as Benefits Coding and Quality Analysis

* Facilitating internal and external meetings and presentations to provide status updates and make decisions relative to client benefit setup

Your success will be driven by exceeding client satisfaction score targets as well as working towards reduced service warranty payments to clients. Your healthcare industry knowledge in the areas of Formulary Management, Drug Utilization Management, and Reimbursement and Claims Adjudication will also contribute to your success. In this role, you will operate in a fast-paced environment with tight deadlines so your ability to operate autonomously and make key decisions is imperative. The contributions you will make as a BRM will position CVS Health as a leader in client satisfaction and service in the Pharmacy Benefit Management marketplace.

Position Summary

As a Benefit Relationship Manager, you will captain the strategic documentation and deployment of our clients' prescription benefit plan designs. The BRM position affords you the opportunity to gain valuable leadership experience through managing project teams. You will be seen as a client problem-solver and will bring innovation solutions for high-profile clients. You will accomplish this by:

* Building relationships with key client partners through a consultative approach to understand client benefit plan design needs

* Translating client needs and requirements to internal CVS Health teams such as Benefits Coding and Quality Analysis

* Facilitating internal and external meetings and presentations to provide status updates and make decisions relative to client benefit setup

Your success will be driven by exceeding client satisfaction score targets as well as working towards reduced service warranty payments to clients. Your healthcare industry knowledge in the areas of Formulary Management, Drug Utilization Management, and Reimbursement and Claims Adjudication will also contribute to your success. In this role, you will operate in a fast-paced environment with tight deadlines so your ability to operate autonomously and make key decisions is imperative. The contributions you will make as a BRM will position CVS Health as a leader in client satisfaction and service in the Pharmacy Benefit Management marketplace.

Preferred Qualifications

* Expert level experience in RX Claim

* PBM industry experience

* 2 years of benefits coding operations experience

Required Qualifications

* 5 or more years of experience in account management, benefit plan design, or related field

* Willingness and Ability to Travel up to 30%