Pest Control Technician

Hughes Exterminators Sarasota, FL
Position Summary: Provide uncompromised service to Hughes' residential or commercial pest control customers utilizing an Integrated Pest Management approach (IPM). Schedule services with customers and Inspect & treat inside and outside areas of customer properties for pests including attics and crawl spaces.

Essential Functions:

* Comply with company and label safety procedures

* Comply with product label, state and federal regulations, and company policies, procedures, and guidelines

* Schedule and keep appointments with customers

* Interact and ask questions of customers to determine customer concerns and existing conditions

* Perform thorough inspection and evaluation of customer properties including interior, exterior, attics, and crawlspaces

* Properly identify insects, pest harborage areas, and conducive conditions

* Determine best course of service

* Explain to customer the service procedures and answer questions

* Provide service in accordance with our proprietary STEPS Total Protection System utilizing Integrated Pest Management (IPM) solutions

* Document service using handheld technology or complete accurate and legible service documents and provide to customer

* Sell additional services to existing and prospective customers

* Draw diagrams/graphs of treatment areas per company guidelines

* Provide marketing collateral to customer

* Collect service payments from customers

* Respond to service call backs as required by the customer

* Report issues to manager as per company policy

* Operate company vehicle in compliance with Vehicle Responsibility Agreement

* Maintain equipment and tools in good working order

* Wash and clean vehicle and ensure proper maintenance and repairs

* Complete internal reports as requested by manager

* Maintain timesheets within company policy

* Attend and complete training and meetings as required

* Perform other duties as required by management

Knowledge, Skills, and Abilities:

* Customer Service - Knowledge of principles and processes for providing customer service. This includes active listening, assessing customer needs, and meeting quality standards for services.

* Compliance & Safety - Knowledge of relevant equipment, regulation, procedures, and documentation to ensure effective, compliant, and safe treatment and services.

* English Language - Ability to write, speak, and communicate in English and ability to read and understand technical product labels.

* Monitoring - Ability to assess and evaluate current or previous pest activity on the interior and exterior of a structure.

* Math - Ability to calculate dosages and perform basic math and ability to draw, mark, and analyze diagrams legibly.

* Critical Thinking - Ability to use logic and reasoning to identify problems and determine best solutions.

Minimum Qualifications:

* Compliance with Drug-free Workplace Policy

* Able to pass a pre-employment background check upon offer of employment

* Ability to pass and maintain any state regulatory agency required licensing/certification exams

* Able to pass internal technical exams

* Possess current Driver License in the state where you work, ability to operate a motor vehicle and maintain a driving record consistent with company standards

* High school diploma or equivalent

* Present a professional appearance including wearing an approved Arrow uniform

* Able to work a 40-hour (minimum) work week

* Willing to work evenings and weekends as needed

Physical Demands:

* The work environment and physical demands described below is representative of those that an employee encounters while performing essential functions of this job.

* Constant mobility including walking, crawling, stooping, bending, kneeling, squatting, lifting, looking, probing, climbing, pushing, pulling, balancing, stretching and standing for long periods

* Climbing into attics and crawling in crawlspaces

* Probing timbers

* Daily physical labor

* Lifting up to 50lbs

* Driving of automatic vehicle

Environmental Factors:

* Work both indoors and outdoors, in various weather conditions

* May withstand extreme conditions such as heat in an attic in Summer or chill of crawlspace in Winter

* Exposure to vegetation, dust, dirt, insects and animal remains

* Some work in cramped spaces

We are an Equal Opportunity and a Drug-Free Workplace

(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).