Geek Squad Double Agent, PC (Sarasota, FL)

Best Buy Sarasota, FL
Our PC Double Agent is responsible for a variety of fulfillment duties which may include delivery, installation, integration, networking, and repair of consumer electronics devices, with a primary focus on computing.

Key accountabilities:

* Leads on two person jobs and complex projects as well as performs work alone.

* Provides a seamless Client experience by advising and fulfilling on lifestyle recommendations regarding product, service, and content.

* Completes fulfillment of advanced complexity work, and triage and de-escalate difficult Client interactions as needed.

* Responsible for managing inventory and vehicle maintenance in partnership with other Agents, processing paperwork and payment, providing feedback and training opportunities, and completing store stock repairs.

Basic Qualifications:

* 1 year Customer Electronics delivery, integration, network, and/or repair experience in the primary field of focus.

* 2 Years customer service

* State/Local Licensing as required

* 21+ years of age

* Clean driving record

* Able to carry/lift/push/pull weight up to 75 lbs. or 150 lbs. as part of team, with or without accommodation

Preferred Qualifications:

* Customer Service Experience, including complex issue resolution.