Senior Systems Administrator

Jaunt is the global partner of choice for producing and distributing immersive virtual reality, augmented reality and mixed reality content. With the experience of over 300 immersive productions, Jaunt's full-service global production house Jaunt Studios develops award winning branded content, co-productions and original experiences for both entertainment and enterprise customers. Jaunt's state of the art immersive content distribution technology, the Jaunt XR Platform, is the white label solution of choice for media companies, sports leagues, brands, content aggregators and enterprise customers, enabling distribution of immersive content through their owned and operated channels.

Founded in 2013, Jaunt is the pioneer in providing end-to end solutions for creating and distributing immersive content across all platforms including Facebook 360, YouTube 360, and Twitter, native iOS and Android mobile apps, and all scaled VR, AR and MR headsets and platforms. Jaunt has been recognized with two Lumiere Awards, two Emmy nominations, one Emmy Award, and was recognized by Fast Company as one of the world's most innovative companies along with being on CNBC's Disruptor 50 list two years in a row.

Headquartered in San Mateo, California, the company maintains Jaunt Studios in Los Angeles, an EMEA business office in London, and a sales office in New York. In 2017, Jaunt established Shanghai-based Jaunt China, a VR company formed in partnership with Shanghai Media Group (SMG) and China Media Capital (CMC).

Jaunt's investors include The Walt Disney Company, Evolution Media Partners, CMC, Highland Capital Partners, Redpoint Ventures, SMG, Axel Springer, ProSiebenSat.1 SE, The Madison Square Garden Company, Google Ventures, Peter Gotcher, and Sky ( Experience more at

The Role:

We are looking for an expert with a strong technical background in systems administration, network administration, and mass storage for this operations role. The ideal candidate will possess a wide variety of technical skills and is wired to succeed in a dynamic startup environment.

This role will be based from our Jaunt Studios office in Santa Monica, CA, but will also help support our headquarters in San Mateo, CA as well as our developing New York City and London offices.

What you will do:

* Assume technical responsibility for a variety of local and AWS EC2-based servers, network devices, mass storage devices, Windows, Linux and MacOS workstations, and MacOS-based end-user laptops

* Assume technical responsibility for a variety of SaaS services including G-Suite, Atlassian (JIRA/Confluence), Zoom, and Slack

* Troubleshoot server, desktop, network, storage, and communications systems issues with the video production department, and hardware and software development teams, to resolve issues

* Help manage in-house network-attached storage systems and local storage arrays ensuring high availability, performance, redundancy, and capacity

* Administer and manage Cisco based WAN and LAN connectivity across multiple sites and multiple AWS VPCs

* Implement and enhance existing systems in compliance with media and entertainment industry information security standards

* Implement and improve monitoring systems

* Proactively identify performance bottlenecks and propose remedies

* Develop and maintain bash and Python scripts to automate configuration management

* Manage data archiving for video projects across multiple office locations

* Add to existing documentation

* Share on-call responsibility

* Occasionally work off hours for planned maintenance and emergencies as needed

Our Ideal Candidate has:

* Experience managing OS X, Linux and Windows servers, workstations, and laptops by coding for configuration management systems such as JAMF, Munki, Chef, Puppet, Salt or Ansible

* Experience designing, implementing and supporting centralized storage or distributed/clustered file systems

* Experience with networking and IP services (TCP/IP, subnetting, DHCP, DNS, VLANs, routing, VPN, etc.)

* Experience working with data volumes into the hundreds of terabytes

Nice to Have:

* Ability to demonstrate expert level knowledge in maintaining and diagnosing Linux system internals, init system and services, file system structure, and environment configuration using CLI tools

* In-depth knowledge of Cisco WAN/LAN networking, with QoS and VoIP experience highly desired

* Experience maintaining and/or migrating between directory services systems such as OpenDirectory or ActiveDirectory

* Solid scripting experience using shell scripting, Python, or similar

* In-depth knowledge of NFS, SMB, automounting, and performance tuning

* Experience provisioning and configuring systems in Amazon Web Services or other cloud environments

* Experience with PCI/SOC/MPAA security evaluation and compliance

* Experience designing and supporting Audio/Visual systems for in house demos and communications as well as external demos

* A leader who embodies Jaunt's six leadership traits: subject matter expert, clear thinker, externally focused, inclusive, creative and accountable.

One more thing:

Avoid the confidence gap: you do not have to match all the listed requirements exactly to apply. Jaunt is a dynamic and creative environment made stronger through diverse perspectives.

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