Front Office Specialist Heart FT/HRS
POSITION SUMMARY: Provides clerical, administrative, registration, patient scheduling, reception and patient account collection support for CHRISTUS St. Vincent Provider Based departments. Follows the CHRISTUS guidelines related to the health Insurance Portability and Accountability Act of 1996 (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). Greets patients in warm friendly tone to allow families to feel welcomed at department during their visit. Registration and interviewing of patients to obtain accurate demographic and financial information. Computer entry of new/updated patient demographic information. Answers phones.
EDUCATION: High school diploma or equivalent, medical terminology preferred.
SKILLS: Demonstrated knowledge of all Microsoft Office Applications and medical terminology. Keyboarding skills and the ability to operate general office equipment skills required. Ability to read and write in English, bilingual in Spanish preferred. Excellent interpersonal skills. Must be able to multi-task.
EXPERIENCE: Three years experience in related health care field preferred. Previous experience in patient registration preferred.