Data Center Technician I
Data Center Technician
Santa Clara, CA
3 month contract – potential to extend!
As a Data Center Technician, you are a primary resolver for your support team, skilled at troubleshooting and resolving most complex hardware infrastructure issues. You create and maintain documentation on technologies you support and are able to effectively pass down knowledge of these technologies to junior staff. You have basic to intermediate system administration skills and, where applicable, are able to take on remote system administration tasks working in a virtual team. You have the ability to automate tasks with scripts when necessary. You work autonomously to resolve most support issues. You are able to execute small projects on your own, and work with your manager in planning and executing larger local projects. You act as the initial escalation point for junior technicians. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.
- This position involves in-depth hardware and network diagnostics followed by physical repair
- Moving/lifting packages usually no greater than 75 lbs
- Unpacking/repacking fragile electronics
- Hard drive installation and removal, and destruction
- Basic Networking removal/installation and clearing of configurations
- Physical layer and Application layer
- Updating progress through a web ticketing system
- Reporting of processes and regular status updates
- Documenting procedures
- Escalating to senior technicians and management as needed/required
- Familiarity with basic PC components/hardware:
-Candidates possess a valid driver's license, their own vehicle, and will need to pass a driving record check to operate company vehicles
-Travel between sites/locations during the workday may/will occur
-Previous experience working on IT equipment (racking & stacking gear, cable management, building computers, troubleshooting PC/Desktops/Laptops)
-Previous experience migrating and decommissioning of data center assets a plus.
-Cisco switch configurations
Physical Requirements for the Data Center Operations
-Walk jobsites in uneven terrain.
-Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch.
-Regularly lift and/or move up to 75 pounds; and participate in group lifts for 41 pounds or more.
-Work shifts longer than eight hours in duration.
-Respond to off hour emergency calls.
-Coordinate body movements when using tools or equipment
-Reach and stretch to position equipment and fixtures while maintaining balance
-Occasional bending or twisting of the body
-Perform physical tasks all day without becoming overly tired
-Use hands to manipulate small wires and objects
-Apply muscular force quickly to objects and equipment
-Push or pull heavy objects into position
-Work in a noisy areas with hotter and colder temperatures than standard office environmental conditions.
-Occasional work in tight and/or narrow spaces, such as under raised floors Education:
Associate's degree in IT-related field plus two years of progressively responsible experience preferred
Shift: Data Centers are 24x7 environments. All interested candidates must be willing to work rotating shifts (day/night) as well as weekends. Data Center Technicians may also be required to wear a pager for communication, information, emergency, and on-call situations
Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [Click Here to Email Your Resumé] or 844-463-6178.