Business Management Operations III - (B3)

Applied Materials Santa Clara, CA
Requires in-depth knowledge and experience. Uses best practices and knowledge of internal or external business issues to improve products or services. Solves complex problems; takes a new perspective using existing solutions. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience.

Key Responsibilities

* Work in cross functional groups to translate customer configuration requirements into buildable systems within manufacturing business guidelines

* Work with Product Line Managers or Product Managers and Engineering to process Non-standard requests (NSRs) from customers

* Primary interface with Manufacturing Project Managers. Coordinate communications of order shipment status & configuration changes between manufacturing and account teams

* Communicate status and maintenance of commitments to customers, including source inspections

* Manage the order fulfillment process from forecast, manufacturing slot request, booking closure and shipment.

* Initiate customer requested inside lead-time change requests for approvals

* Prepare clean booking checklist (CBC) to ensure all booking requirements (e.g., purchase orders, spec demonstration approvals (SDA), clarification letters, etc.) are complete

* Escalate to management as needed to resolve booking or revenue issues

Functional Knowledge

* Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

* Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market


* Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

* Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information


* Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

* Explains difficult or sensitive information; works to build consensus


* Bachelor's Degree

* 4 - 7 Years of Experience

Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.