Market Trainer, Irvine, CA
 Santa Ana, CA

Spread Your Wings

We are the Duck. We inspire and are inspired, listen and respond, empower our people, give back to our community and, most importantly, celebrate every success along the way. We do it all – The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized by Fortune magazine as one of the 100 Best Companies to Work For in America for 20 consecutive years, one of the Best Workplaces for Millennials in 2015 (the inaugural year of the award) and one of America's Most Admired Companies for 18 years.

Our business is about being there for people in need. So, ask yourself: Are you the Duck? If so, there is a home — and a flourishing career — for you at Aflac.

The Company


The Location

Market Office, Irvine, CA

The Division

  • S. Sales Distribution

The Opportunity

Market Trainer

Job Summary

Acts as a business partner and consults with the Market Director to establish and implement Sales training strategies that foster the organization and sales staff development; provides recommendation of tactics and protocols for coordination and leadership development

Principal Duties & Responsibilities

Supports Market Director with developing a comprehensive plan for coordinating training across the state; works with HQ Field Training Delivery/Implementation teams and Field leaders to define training modules that work in conjunction with training plans

Coordinates training efforts based on organizational deficiencies identified through observation and data analysis and recommends improvements to the Market Director

Provides consultative services on sales performance and makes recommendations for improvements that will impact performance issues, have measurable benefits, and aligns the overall strategic mission of the Field Force with the company's business and growth strategies

Gathers insight on performance of the organization from data sets; tracks progress, monitors and measures training effectiveness; conducts organizational assessments and business planning for the state operations

Monitors and evaluates training programs, processes, and practices for quality and effectiveness; delivers appropriate content to address deficiencies; implements state specific training solutions to address deficiencies

Supports Training Delivery in the rollout of technology-enabled training; improves training effectiveness by developing new approaches and techniques, making support readily available and integrating support with job functions

Leads the on-boarding training and development of Associates, Coordinators-in-Training and District Sales Coordinators; aligns training programs to provide progressive support to needed areas within the State; adapts, executes and sustains the delivery of training content and identifies qualified personnel to deliver content as needed

Plans, conducts, coordinates and implements a comprehensive training program geared towards new associate and existing sales staff; adopts a culture of continuous learning, ensuring the maximum effectiveness of the company's sales efforts

Responsible for establishing a connection to new recruits, acting as an advisor and providing guidance as needed; proactively extends support and resources to new sales school attendees

Utilizes SABA Learning Management System to track training courses/modules, and attendance records, in order to analyze effectiveness of instructor led courses

Conducts performance coaching for the Sales Force

Performs other duties as needed

Education & Experience

Bachelor's Degree and six to eight years of work-related experience or an equivalent combination of education and experience.

Field experience and familiarity with a variety of field concepts, practices, and procedures

Job Knowledge & Skills

Broad knowledge of training methodology that enables the application of those principles and techniques to assist agents in acquiring specific skills or knowledge

Classroom management skills

Excellent verbal/written and presentation skills, a working knowledge of instructional design, and experience with training needs analysis

Broad knowledge of how current adult learning theory applies to developing curriculum designed for adult learning

Demonstrated experience managing or facilitating projects

Core Competencies

Action Oriented, Customer Focus, Adaptability, Listening, Ethics and Values, Integrity and Trust

Functional Competencies

Drive For Results, Business and Financial Acumen, Problem Solving, Creativity, Decision Quality, Learning on the Fly, Presentation Skills

The Benefits

Aflac is known for treating our employees exceptionally well. As one of the leaders in the insurance industry, we are able to offer one of the most comprehensive health benefits packages available in corporate America, including free coverage from one of our pioneering insurance products, the Aflac Cancer policy. Our employees also enjoy a host of other benefits, including advancement opportunities, opportunities for continued education and professional development, merit increases and performance bonuses, profit-sharing 401(k), stock purchase plans, and many more.