ab & Infrastructure Support Specialist

Experis Sanger, CA

Title: Lab & Infrastructure Support Specialist
Location: Palo Alto, CA

Key Responsibilities:
Assist in prototype unit ordering, allocations and budgets for Consumer/Business PCs and Tablet
Inventory Tracking / HW Allocation for various working site
Support local and offsite offices with test HW and specific SW imaging process
Conduct BIOS/Firmware flashing and recovery for consumer/commercial PC and notebook
Provide PC HW troubleshooting, rebuild and part replacements when needed
Manage IUR/hardware inventory and software licensing purchase request and provide quarterly spending/saving report
Manage Windows OA3 activation keys from Microsoft
Support server admin in upgrading and maintaining local server network including physical HW replacement, SW patching, and health monitoring
Manage shipping and receiving of test PCs within all HP locations as well as to external partners
Conduct end-of-cycle PC teardown and recycling
Maintain LAN and wireless network infrastructure
Work with facility team to maintain healthy and clean lab environment
Occasional late night and weekend work required
Lab maintenance, organization and ordering lab supplies

Experience and Education:
Bachelor in Computer Science or Engineering
1-2 years supporting infrastructure and logistic
Knowledge and Skills:
Excellent analytical and problem solving skills to resolve PC functional issues
Extensive knowledge in latest PC technology, topology and form factor
Experience with PC building, troubleshooting, and teardown
Highly organized in record keeping, retrieval and inventory tracking
Excellent written and verbal communication skills.
Multitask to manage multiple concurrent task and request
Ability to effectively communicate planning, status and results to direct manager and stakeholders

Experis is an Equal Opportunity Employer (EOE/AA)