Team Lead, Technical Operations

BrightEdge San Mateo, CA

BrightEdge is the leader in Content Performance Marketing and SEO platform technology and has pioneered the space for the past 5 years. Some of the largest brands in the world leverage BrightEdge for content marketing, SEO and social insights.

As we continue to grow, we are looking for a Team Lead, Technical Operations that is ready to play a key, hands-on leadership role in managing our cloud infrastructure and datacenter. This opportunity requires extensive strategic planning and communication skills. In this mission-critical leadership role you will be responsible for all aspects of scaling BrightEdge's production service including systems availability, platform performance, 24x7 systems support, capacity planning, code deployment, and system testing and reporting. You must be willing to contribute in a very hands-on role, but also able to pull the group together to complete projects with aggressive timelines.


* Accountable for all aspects of platform availability and performance

* Review and evaluate current and future infrastructure design issues as required to maintain network integrity, efficient data flow, scalability, cost-efficiency, and user needs

* Develop, define, deploy and refine procedures and tools to provide continual support for world class technical operations

* Provide leadership and direction to team members in supporting the alignment of individual goals and career objectives with team direction

* Work directly with engineering teams to design and build systems to support new products and systems


* BS or MS in an engineering or technical field

* 5+ years of experience in an operations role, experience as a manager/team lead is preferred but not required

* UNIX/Linux systems knowledge and diagnostic skills

* Proficiency in at least one modern programming language, Python and PHP are preferred

* Knowledge of MySQL required; Hadoop, HBase, Hive is preferred

* Utilized visibility tools (monitoring, logging, realtime)

* Strong interpersonal skills, ability to take ownership, and the ability to identify and solve problems quickly in a fast-paced environment

* Superior written and verbal communication skills and ability to communicate with colleagues of all levels