Operations Manager/Business Development (Commercial Property Mgmt.)
Jones Lange Lasalle Inc.
 San Jose, CA

JLL has an exciting leadership opportunity in property management! The successful candidate will enjoy working with multiple property teams across different office product and a variety of clients, with employee retention, client satisfaction and business growth top of mind.

What this job involves

Leadership and managing multiple properties

As an Operations Lead at JLL, your tenure in the property management industry will enable you to provide leadership to multiple property management teams. You will be focused on the client experience by providing innovative solutions to the client and tenants. Multi-tasking and flexibility are essential skills needed in this role as well as overseeing property managers and being held accountable for the performance of their portfolios. You will approve budgets and financial reports, identify new opportunities and assist the Regional Manager with business development initiatives.

Creating strategic and collaborative solutions

You are an individual who sees the big picture, acts decisively and focuses on creating an energized and collaborative environment. As an Operations Lead, you will contribute to the establishment and refinement of work quality, cultural initiatives and best practices to drive results as a team. You will also contribute to developing successful, diverse teams through inclusive and thoughtful means of communication. You are focused on strengthening strategic partnerships with clients, pitching new business proposals and delivering innovative solutions to expand our footprint in the marketplace.

Embracing the human side of business

You are people focused, seeking out and understanding the needs, perspectives and motivations of clients and team members alike. Your ability to manage client and vendor relationships will allow for seamless conflict resolution, account maintenance, and overall development of client relationships.

Sound like the job you're looking for? Before you apply it's also worth knowing what we're looking for:

Education and experience

  • Bachelor's degree required and advanced degree
  • Minimum of ten (10) years of commercial property management experience
  • Must have strong financial acumen and experience preparing budgets, CAM reconciliations, and other types of related financial reports
  • Strong communication and presentation skill required, as well as a proven track record in business development
  • Familiarity with building systems, lease negotiation, documentation and administration
  • Must have at least three (3) years of experience managing multiple property management teams and Clients
  • California Real Estate license required within the first six months of employment.
  • Experience using a property management accounting platform, such as Yardi, Kardin or MRI is required

A relationship builder

Both verbal and written communication skills are vital, and, of course you'll be good at establishing relationships with all levels of the organization & external clients.

Tech minded

The real estate industry is consistently changing with technology. You'll need to make technology work to your advantage. You must demonstrate proficiency in the use and application of property management technology tools and continually seek opportunities to develop your skill-set.

An achiever

We will expect you to act decisively, think big, and manage your time to meet deadlines in a fast-paced, high volume environment. Most importantly, you'll want to contribute to a diverse, supportive, and talented team.


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Jones Lang LaSalle (“JLL“) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at Accommodation.Reques@am.jl..com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.