Economic Empowerment Employment Associate
Sacred Heart Community Service
 San Jose, CA

Economic Empowerment Employment Associate


Note: Applicant must submit Resume & Cover Letter outlining their experience in economic justice, volunteer leadership development, and community work.

Sacred Heart Community Service, located in San José, CA, is looking for a multifaceted Economic Empowerment Program Employment Associate to lead, develop, and integrate programs that stabilize low-income individuals and families who are at- risk of or experiencing homelessness. This individual must be highly organized, possess an ability to work flexibly and creatively, and have a passion for our mission – to change lives and impact poverty. For over 54 years, SHCS has been one of the leading institutions in addressing poverty in Santa Clara County through a strategy that combines meeting basic needs, offering tools for self-sufficiency, and engaging the wider community to be involved.


The Economic Empowerment Employment Associate works in the Economic Empowerment Program along with the Economic Empowerment team to ensure that Sacred Hearts members accessing employment resources acquire quality career and employment services. This position requires building and nurturing relationships with members coming in for resources, members volunteering, employers and/or community groups and organizations aimed at providing meaningful linkages between SHCS and the community.

The Economic Empowerment Program Associate will oversee the employment employment programming in the resource area, recruit and support a committee of volunteer employment coaches/leaders that provide support at the resource desk, provide employment coaching, facilitate skills building classes, support job fairs and other employment programming. The Employment Associate works with the employment committee to develop action plans to reach program goals and work towards finding solutions to economic systemic barriers for all SHCS members that access the EE program.

The EE Employment Associate will be an active thought partner in the programs continued goal of leadership engagement and development within the program. The EE Employment Associate will contribute to fulfilling the agencies vision and mission agency-wide, in the Self-Sufficiency Department and Economic Empowerment programs.


Program Design and Implementation (50%)

  • Design and implement strategies for building pathways to economic self-sufficiency and healthy interdependence by utilizing best practices for program implementation and evaluation, which are determined collaboratively with the EE Program Manager.
  • Incorporate soft skills, vocational training, continuing education, job placement, job coaching, and career advancement in ways that make obtaining consistent gainful employment in areas that pay a living wage more accessible to members of our community.
  • Plans and coordinates bilingual/multilingual outreach of volunteers; organizes volunteer meetings in order to build an effective service and promotes participation and leadership of members and volunteers.
  • Recruits, engages, and retains involvement of members from SHCS programs. Provides job searching support to individuals seeking employment while maintaining professional boundaries.
  • Supports and partners with program participants in the development of an Individual Training Plan in order to track long and short term employment retention goals.
  • Assists members on developing support systems by identifying and coordinating a variety of available services necessary to maintain independent living, self-sufficiency, and family stabilization. This requires working closely with public benefits, employment, and financial coaches.
  • Provides explicit guidance and timely responses to interdepartmental staff on processes and procedures for referring and assisting customers into Economic Empowerment services.
  • Develops and implements program tracking tools (vocational assessments, follow-up tools, etc.), analyzes and reports on employment and financial outcomes.
  • Adheres to strict confidentiality agreements as deemed appropriate.

Leadership Development (20%)

  • Implements the mission, strategies and values of SHCS in part by providing volunteers with vision, encouragement, challenge, modeling, training, and empowerment, particularly relative to the delivery of employment coaching services.
  • Provide individual and targeted assistance with professional development and preparation for employment, identifying and connecting participants with education, skills training, work-based training and placement opportunities, and documenting all communication and follow-up efforts with participants, partners and providers on several databases.
  • Engages volunteers in ways that fosters solidarity between volunteers and program participants.
  • Work with the Employment Coordinator on the development and implementation of monthly leadership training on economic justice, race & power analysis in the workplace, and ideology, resume development & critique, statement of skills, job search engines, assessing job seekers' needs and strengths, employee's, and employee's rights.
  • Helps oversee daily operations and volunteer activities in Resource Center while ensuring that volunteer-run workshops are of high quality and meet the needs/demand of our program participants.
  • Foster a professional and respectful volunteer environment by ensuring volunteers understand the value they bring to the program.
  • Works in close collaboration with other Self-Sufficiency and other Sacred Heart staff to foster community leadership and advocacy skills among identified members.

Administrative (10%)

  • Collects, tracks, and inputs all of the programs data into agency and funder (s) data systems; and provides support by identifying trends of success and areas for improvement.
  • Assist with scheduling workshop attendance and enrollment into programs at partnering education/training institutions to enhance job readiness and employability.
  • Meet regularly with members of the outreach and partner development teams to match participants with opportunities.
  • Assist with developing resumes and cover letters, identify opportunities for employment and assist with the application and interview process.

Program and organization-wide duties (~15%)

  • Support the planning and execution of agency-wide programs, events, projects, and outreach efforts.
  • Support the Economic Empowerment team in joint sub-programs.
  • Performs other duties as assigned.

Pet Projects (~5%)

  • Independent self-identified projects.


  • Strong commitment to our vision of a community united to ensure that every child and adult is free from poverty
  • Demonstrated commitment to strength-based, social justice and anti-oppression framework
  • Attention to detail and strong follow-through
  • 2-3 years of experience in program coordination. Experience working in employment services programming
  • Proficiency with CRM databases (such as Salesforce), Word, Excel, and PowerPoint
  • The position requires you to stand and walk for prolonged periods of time
  • The position also requires computer use up to 4-8 hours per day
  • The physical demands described here are representative of what an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with differing abilities to perform the essential functions.
  • Must be insurable under the Agency driving insurance requirements
  • Must complete a DMV and Criminal background check


  • Bilingual and biliterate in English and Spanish or English and Vietnamese


The Economic Empowerment Employment Associate in the Economic Empowerment Program reports to the Economic Empowerment Program Manager.


This position is full time and non-exempt . Pay is commensurate with experience, from $23 to $27 an hour. Excellent benefits include fully paid medical insurance for employees and majority paid medical insurance for qualified dependents, dental insurance, vision insurance, 12 paid holidays, 10 paid sick days per year, paid vacation starting at 10 days per year, additional wellness benefits, basic life and long-term disability insurance, professional development and more.

Sacred Heart Community Service is proud to be an Equal Opportunity workplace and an Affirmative Action Employer. SHCS is committed to building a team of people of diverse ethnic, cultural, and experiential backgrounds. We especially encourage members of historically underrepresented and marginalized communities, people of color, women, people living with disabilities, veterans, and LGBTQ+ people to apply. It is the policy of Sacred Heart Community Service to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, ethnicity, ancestry, religion, age, sex, gender, sexual orientation, gender identity/expression, pregnancy, medical condition or genetic information, veteran status, national origin, disability, marital or other protected status. SHCS will conform to the spirit, as well as the letter of all applicable laws and regulations.

This position is represented by SEIU Local 521.