Program Assistant
 San Francisco, CA





Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied refugee and migrant children. Launched in 2008, KIND champions a world in which every childs rights and well-being are protected throughout their journey to safety. KIND has provided nearly 18,000 children with high quality representation in their immigration proceedings by training more than 41,000 attorneys and legal staff and cultivating partnerships with over 600 law firms, corporate legal departments, law schools, and bar associations across the country.

KINDs social services program ensures that migrant and refugee children who have often endured trauma receive counseling, educational support, medical care and other comprehensive services.

To address the root causes of child migration from Central America and strengthen protection of unaccompanied children, KIND advocates for policy changes and educates lawmakers, the media, and the broader public on the conditions that drive these children to flee their home countries. KIND supports children returning to their home countries by connecting them to essential support services and sponsors gender-based violence prevention programs in Central America to protect children in countries of origin and transit.

KIND is also building upon its expertise in the protection of unaccompanied children to encourage the development of pro bono initiatives across Europe in partnership with European NGOs.


To support KIND's Regional Policy & Initiatives team (Regional Team) in its administration of programming, operations, research, and advocacy in Central America, Mexico, Europe, and the United States and its collaboration with other organization components to serve KINDs mission. Provide nimble, savvy, high-level support to members of the Regional team in a fast-paced and fluid setting. Supervise undergraduate interns as needed.


May be responsible for one or more of the following:

  • Provide administrative support to members of the Regional Team including calendaring duties; scheduling calls and meetings; travel coordination; compiling meeting agendas; recording and synthesizing meeting minutes; meeting planning; and related office support tasks;
  • Engage in follow up communications via telephone and email with civil society organizations and government agencies in Central America, Mexico, and Europe as needed to seek information about available services, plan meetings, coordinate travel, schedule calls, obtain signatures for MOUs or information for electronic transfers, and as otherwise needed;
  • Assist with phone calls to families benefitting from Regional Teams programming or seeking assistance from the Regional Team;
  • Conduct internet research to seek information on a range of issues as need; periodically scan Spanish language news articles relevant to KINDs work and produce a written summary in English;
  • Translate documents such as sign on letters, short reports, and other materials into Spanish;
  • Assist with travel expense reimbursement requests and expense reports;
  • Assist with overall administrative duties including database management, and tech support, as well as assistance with PowerPoint and other presentation materials;
  • Provide data entry support entering Regional Team cases into KINDs database on an as needed basis;
  • Assist in developing draft budgets for projects, proposals, and overall Regional Team budget;
  • Track grant and contract deliverables deadlines and compliance with deadlines;
  • Assist Regional Team with producing project materials such as flyers and outreach materials for events; and
  • Engage in light travel on an as needed basis.


  • Advanced Spanish fluency;
  • Bachelors degree;
  • Minimum 2 years experience with office organization;
  • Demonstrated commitment to working on improving and/or understanding issues impacting immigrants in the United States or in another region;
  • Facility with Microsoft Suite including Outlook, Excel, Word, PowerPoint, and Teams;
  • Some knowledge of drafting budgets preferred;
  • Excellent organizational, time management skills, and attention to detail;
  • Ability to work collaboratively;
  • Highly motivated and able to operate with minimal supervision;
  • Ability to communicate clearly and effectively in writing in Spanish and in English;
  • Ability to thrive in a high-volume workload with fast-changing deadlines and priorities;
  • Experience working in Central America and/or Mexico, or with Central American and/or Mexican non-governmental organizations, and/or with Central American and/or Mexican communities preferred;
  • Experience conducting internet-based research to locate documents and seek information on a broad range of topics; and
  • Strong cultural competency and cross-cultural communication skills;


  • Ability to work within an office environment and have regular interaction via telephone, teleconference, WhatsApp, IM, and email with KIND's team and with external partners


  • Possibly undergraduate interns


Applications, including a cover letter, resume, salary requirements and contact information for three professional references, should be submitted online at: