Ohana Floor Barista Operations Coordinator

Salesforce.com, Inc. San Francisco, CA
Job CategoryFinance and Operations

Job Details

The Ohana Floor Barista Operations Coordinator will oversee barista bar service and provide hospitality to all of our visiting Ohana. They are responsible for overseeing all barista operations stemming from the Ohana Floor Barista Bars. The Ohana Floor Barista Operations Coordinator position requires flexibility pertaining to working hours as operations may change on a day to day basis depending on the events planned on the Ohana floor and within Salesforce. The Ohana Floor Barista Operations Coordinator reports to the Executive Chef.

Ohana Floor Barista Operations Coordinator Job Duties:

* Manages all aspects of the barista program coming from the Ohana Floor Barista Bars.

* Provides training and guidance to all barista staff, including, but not limited to, beverage brewing, food safety and presentation.

* Organize coffee related logistics, from beginning to end, for events hosted on the Ohana floor.

* Manages product ordering related to the Ohana Floor Barista Bars.

* Ensures a first-in, first-out food rotation system and verifies all food products are properly dated and organized for quality assurance.

* Operates the barista bars in a financially responsible manner by working within designated budgets for the overall floor and for specific events.

* Ensures that barista bar is fully stocked and operational.

* Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and guest-service standards; determining and implementing system improvements.

* Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.

* Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

* Manage external relationships (agencies, vendors) and work with internal teams.

* Assists in creating memorable food experiences for our Ohana.

Ohana Floor Barista Operations Coordinator Skills and Qualifications:

* Extensive knowledge of food and beverage with special attention paid to coffee and tea.

* Minimum 5 years coffee industry service experience with at least 3 years management experience.

* Extensive experience in building barista related programs, equipment and ingredients.

* Experience in handling guest relations with high profile clients.

* An understanding of working within budgets.

* Ability to work with a flexible schedule.

* Thrives on team work and overcoming obstacles.

* Attention to detail.

* Excellent guest relations skills.

* Ability to maintain and deliver a high quality experience.

* Must have or obtain Servsafe Manager Certification.

Salesforce will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.