Business Transitions Manager
Realogy Corporation
 San Francisco, CA

Job Description

The role of the Business Transitions Manager is to provide brand support to our affiliated broker/owners and key staff. Expectations include: participation in brand/industry events, scheduled in-person/office visits, web meetings, and as needed phone support to drive business performance, brand engagement, and technical support with brand tools and systems. This role will be based in California and will support affiliates within the United States and surrounding territories.

Key Responsibilities:

  • End to end onboarding support for new affiliates, including assistance with the management of tasks; broker training, opening strategy, brand transformation, and continued post-open support/training
  • Ongoing account management for onboarded affiliates
  • Regular assessment and analysis of affiliate's performance and brand engagement (business reports, “Get Featured,“ brand platforms, training, and events,)
  • Understand the affiliates goals for growth, productivity, and profitability
  • Write and implement a tailored annual plan to support the affiliate's goals – establish clear expectations of minimum number of annual in-person engagements, to include attendance of brand events/training
  • Assist with the creation of business plans, utilizing brand tools (Daily dash/BI) to support and track progress
  • Regularly communicate areas of success, opportunity, and deficiencies with the affiliate and brand
  • Track KPI's and monitor for potential signs of operational distress
  • Identify opportunities within the affiliate's organization to source and suggest appropriate features or training within our value proposition to maximize organizational performance and brand engagement
  • Liaise where necessary, helping the affiliate make connections with other departments (marketing/public relations, training, finance, legal, contract admin, compliance, franchise sales) and/or networking with other affiliates as needed
  • Support the affiliates recruiting/growth efforts by coordinating transition and training support for significant agent onboarding (M&A's, team roll-in's)
  • Monthly, provide to the Director of Transitions a comprehensive report and review of each affiliate within your portfolio and quarterly to the VP, Operations.
  • Attend all brand and industry events as needed

Minimum Requirements:

  • 5+ years' experience consulting, managing, or owning a real estate brokerage with an in-depth understanding of real estate brokerage business (experience owning, managing or consulting for a mid to large size brokerage firm preferred)
  • Bachelor's degree preferred
  • Knowledge of real estate industry business models and ancillary income streams
  • Apply business research techniques to improve a situation, solve a problem, or change a process. To include data collection, data analysis, and data presentation
  • Ability to interpret and explain financial statements of an enterprise (P&L, Balance Sheet)
  • Proven experience in project management of multi-phase projects
  • Good communication skills, both written and verbal
  • Organizational and time management skills
  • Presentation skills with the ability to coach and influence
  • History of using analytical and creative thinking to solve complex issues
  • Proficiency in Microsoft Office suite
  • Understanding of real estate industry trends
  • Candidate must reside within (1) one-hour drive of a major international airport
  • Ability to travel, occasionally on weekends (75%)


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