Tenant Services Coordinator

St. Vincent de Paul Village
 San Diego, CA

Job Title: Tenant Services Coordinator

Reports To: Supervisor of Case Management

Salary Grade: N5

FLSA Status: Non-Exempt

Effective: November 1, 2018

Job Requirements

  • High School Diploma or GED.
  • At least 6 months of experience working with underserved populations and/or prior case management.
  • Basic user of MS Office.


Do you want to work for a company where your work has meaning? At Father Joe’s Villages, we’re looking for compassionate, mission-driven individuals to join our team and help us end homelessness one life at a time. Our work is driven by our C.R.E.E.D which is the foundation for our interactions with clients, volunteers, other staff members and the community at large:

Our Values

• Compassion-Concern for others and the desire to assist.

• Respect-An act of giving particular or special regard.

• Empathy- Understanding and being aware of and sensitive to the feelings, thoughts, and the experience of others without judgment.

• Empowerment- Helping others to help themselves.

• Dignity-All people are considered worthy of our esteem.

This position assists clients with identified areas of need to develop the skills to live independently, maintain housing placement, and increase their overall wellness and quality of life.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Supports clients in learning and engaging in life skills such as navigating and utilizing public transportation, grocery shopping and accessing community resources.
  • Helps facilitate, promote and track wellness activities and outings for clients.
  • Identifies resources in the community that meet the need of tenants and makes information available via bulletin boards, newsletters, etc.
  • Documents and communicates with team members, including case notes, pass down of pertinent client information and other administrative tasks delegated by supervisor.
  • Be at least 21 years of age with a minimum of 3 years of driving experience; possesses a valid California driver's license; and has no Class 1 or more than two Class 2 violations within the past 36 months.
  • Participate in an annual Tuberculosis screening and/or other screenings when necessary.

Reasonable accommodations may be granted where appropriate.

Work Environment

Work involves frequent exposure to extreme temperatures, dirt, dust, fumes, smoke, loud noise, or chemicals, etc.

Physical Demand

  • Bending and Stooping: Bending body downward and forward by bending spine at waist.
  • Climbing: Ascending or descending ladders or stairs using feet and legs and/or hands and arms. Body agility is emphasized.
  • Moderate Carrying/Lifting: Physically transporting, raising items from a lower to a higher position, or moving objects horizontally weighing 15 to 44 pounds from one location to another.
  • Kneeling: Bending legs at knees to come to rest on one or both knees.
  • Mobility Requirement: Ability to get from one office location to another.
  • Reaching above shoulder: Extending hand(s) and arm(s) in any direction.
  • Repetitive motion: Substantial movements of the wrists, hands, fingers, and/or upper body for sustained periods of time, including using extremities to drag, push, pull or grasp.
  • Sitting: Particularly for sustained periods of time.
  • Standing: Particularly for sustained periods of time.
  • Walking: Moving about on foot, particularly for long distances.
  • Visual Requirement: Able to see and read computer screens, detect color coding, etc.
  • Hearing Requirement: Able to detect specific noises, proper equipment operation.

This job description is not designed to cover or contain a comprehensive listing of essential functions and job requirements that are required of the employee for this job. The essential functions and job requirements may change at any time with or without notice. An employee’s electronic approval constitutes an understanding of the essential functions and job requirements of the position.