Software Support

MG Properties San Diego, CA
Overview

MG Properties Group is seeking a Software Support Administrator.

This individual will serve as support and trouble-shooter for all property management company software. Current software includes but is not limited to site accounting software, resident qualifying software, collections agency software, portal software, lead tracking software and tutorial software. This person will facilitate and assist with Policy and Procedure and orientation training on an as needed basis.

Responsible for support and follow up training of field employee's utilization of software. Assistance with the coordination and facilitation of group software training programs, webinars, videos, tutorials including technological and system education.

Responsibilities

* Functions as the primary Software support/troubleshooting liaison:

* Assists property employees with questions and data entry/corrections throughout the month including reviewing reports for accuracy for month end preparation.

* Interface regularly with Accounting Department for timely month end closing.

* Interface regularly with Asset Managementt and IT

* Interface regularly with Managers and Regional Managers

* Assumes responsibility for one on one or small group training for current site employees on software and ensures accurate data input.

* Participates in file auFunctions as the primary Software support/troubleshooting liaison:dits and assists with site inspection as needed.

* Assists with acquisitions, dispositions and due diligence as needed.

* All other duties as assigned.

Qualifications

* Bachelor's degree or equivalent experience preferred.

* 5+ years Property Management, Accounting and/or Software experience.

* Strong bookkeeping or accounting skills.

* Completion of education/training in related real estate industry courses preferred.

* Advanced knowledge of computer applications including Yardi, Property Solutions, MS Excel, Word, Outlook and PowerPoint.

* Travel, including overnight stays may be required.

Candidates with part-time or full-time availability will be considered.