Sales Representative

Ultimate San Diego, CA
Position: Sales Representative
Duration: Temp-to-Hire
Pay Rate: $14-$15/Hr
Location: Chula Vista
Hours: Full Time, Monday - Friday 8:00am - 5:00pm

Duties and Responsibilities

- Receive and follow up on referrals from organic sources (Web, Inbound Calls, etc.).
- Contact patients and up-sell complimentary items through consolidation of existing diabetic therapies.
- Identify required documentation and create tasks to collect required components.
- Contact patients to quote benefits and receive patient approval to dispense supplies.
- Work with new patients to ensure they understand how to use products, how to obtain further support, when to order, how to order, payment requirements, use of website/portals, etc.
- Call customers to verify account information.
- Assist with placement or cancellation of orders, refunds, payments, or exchanges.

- Answer questions about warranties and terms of sale.
- Persuade customers to reconsider cancellation of products or services.
- Inform customers of current specials and promotions.
- Maintain a daily volume on average of 50+ calls.
- Open or close out call records.
- Ability to use talking points.
- Verify customer's insurance coverage in relation to products being offered.

- Keep records of customer interactions or transactions, records details of inquiries, complaints, or comments, as well as actions taken.
- Meet daily and monthly productivity metrics
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- All other duties and responsibilities that may be assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Here is some of what we have to offer:

Highly competitive compensation
Preventative Medical (MEC) Plan, dental and vision coverage
Life insurance w/ AD&D
Short-term disability
Medical indemnity
401(k)
Paid holidays (based on length of service)
Credit Union membership
Online training modules available to improve skills and software knowledge
Ambassador of the Month honors
Monthly "Engage" newsletter just for our Ambassadors
VideoSelect - video interview technology that allows you to virtually interview with hundreds of employers
Resume consultation services
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other protected characteristic

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
inbound sales, referral follow up, account verification

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