Retirement Member Services Manager-Benefits-19756010B
County of San Diego
 San Diego, CA

Job Summary

The San Diego County Employees Retirement Association (SDCERA) has an opening for a Benefits Manager who reports to SDCERA's Chief Benefits Officer. The title for this position is Retirement Member Services Manager-Benefits.

The Benefits Manager supervises the Retired Benefits and Beneficiary Benefits units in the Member Benefits Division. The two units include a total of eight staff members who administer benefits for approximately 20,000 retired SDCERA Members and their beneficiaries. The Benefits Manager ensures that SDCERA and County policies, State statutes and the Internal Revenue Code are followed.

The Benefits Manager is directly responsible for calculating and ensuring the accuracy of SDCERA's most complex retirement benefit cases. This position requires an individual who has advanced computer skills (particularly Excel), critical thinking abilities, attention to detail, strong oral and written communication skills, project management skills, organizational skills and an ability to work collaboratively with benefits staff. In addition, the Benefits Manager regularly interacts with other SDCERA divisions, including Finance, Human Resources, Legal and Member Service. The successful candidate will develop an in-depth knowledge and understanding of SDCERA's benefit rules and processes.

The ideal candidate has supervisory experience and can quickly master complex concepts and calculations, prioritize numerous projects, train and motivate employees, and provide superior service to colleagues and SDCERA Members.

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A bachelor's degree from an accredited U.S. college or university, or a certified foreign studies equivalency; AND, three (3) years of professional level benefits, health, finance, accounting, or pension administration experience, two (2) years of which must have included management responsibilities.


For your education and/or certifications to be considered, you must attach a copy of your degree, transcripts, diploma, foreign equivalency report and/or certifications to your application. Please submit only the documents required. If your documents are already on file, you do not need to resubmit.


Qualified candidates will be placed on a 12 month employment list based on scores received during the evaluation contained on their employment and supplemental applications. Please ensure all information is complete and accurate as the responses you provide on the supplemental application questionnaire will be reviewed using an automated evaluation system. If you are successful in the initial screening process your application will be reviewed individually to confirm that the information you provided is accurate and qualifying.


Reasonable accommodation may be made to enable a qualified individual with disabilities to perform the essential functions of a job, on a case-by-case basis.

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