Housekeeping Office Coordinator PM

Omni Hotels San Diego, CA
Location

San Diego Hotel

With miles of sandy beaches and a year-round average 70-degree temperature, there is no better place to live and work than sunny San Diego! Within this seaside paradise lies the newly renovated, four-star, Omni San Diego Hotel; a place dedicated to providing a superior experience for both associates and guests. Omni San Diego's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni San Diego Hotel's commitment to serve our associates and nurture their growth has led to the company's highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni San Diego Hotel may be your perfect match.

Job Description

To assist in the coordination and communication of Housekeeping assignments to associates on the PM shift.

Responsibilities

* Open the PM shift of the Housekeeping department and assign boards of guest rooms to each Housekeeping Room Attendant in accordance with Omni productivity guidelines.

* Maintain clear and efficient communication with the Front Desk and Housekeeping teams.

* Respond to all phone calls/requests from guests and associates in a friendly and efficient manner.

* Respond to all radio calls in a friendly and efficient manner.

* Log all phone calls and requests.

* Release rooms throughout the day as they are deemed clean and ready for guests.

* Monitor computer system and inventory control.

* Issue uniforms to associates, as well as, log and track uniforms.

* Maintain "Lost and Found" log, as well as, items in "Lost and Found."

* Help maintain cleanliness and organization of the Housekeeping department.

* Help maintain sick call log and vacation request log.

* Assist in cleaning rooms and public space, when and if necessary.

* Other duties as assigned.

Qualifications

* Ability to work PM shift starting at 2:30pm-11:30pm

* Ability and willingness to work a varied schedule that will include weekends and holidays is required.

* Ability to effectively communicate in written and spoken English is required.

* Ability to communicate in Spanish is preferred.

* Basic knowledge of computers and ability to type are required.

* Previous experience working in Hotel Housekeeping is strongly preferred.