Enrollment Specialist

Laureate Education, Inc. San Diego, CA
External Job Description

GENERAL SUMMARY:

Enrollment Specialists advise, educate, consult and support qualified potential students in achieving their professional and personal goals by enrolling in one of our higher education programs. Student leads are provided.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

* Provide prospective students with the highest level of customer service.

* In-depth knowledge (through training)

* Assess potential applicants and determine if they are qualified to apply and enroll in various degree programs.

* Utilize professional communication skills on a daily basis while conversing with students on the phone and corresponding by email

* Receive and follow-up on potential students via phone, email, fax, and direct mail student inquiries relating to obtaining advanced degrees.

* Qualify and advise students for various academic programs.

* Guide students through the enrollment process.

* Prepare and maintain progress, conversion, and related reports on a weekly basis.

* Build rapport and provide guidance for students interested in obtaining a Bachelor's or Master's degree.

* Consult with the Academic Offices to ensure an excellent student experience.

Employment Type

Regular