Communications Officer

University of California San Diego, CA
UCSD Layoff from Career Appointment: Apply by 07/13/18 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Eligible Disability Counseling and Consulting services (DCC) or Special Selection clients should contact their Vocational Rehabilitation Counselor for assistance.


Independently oversees an internal communications program for the HDH department with moderately complex communications requirements. The communications program usually includes written, visual, digital and electronic communications. Works with management to develop and execute organizational communication and market branding strategy. Designs and implements information campaigns. Develops, directs, and implements internal communications and public relations for these areas as outlined below.

Reporting to the Executive Director of HDH, the Communications Officer is responsible for developing and managing strategic communications efforts and works directly with senior management on efforts for the various divisions, activities and programs of HDH. Additionally, the incumbent is responsible for communications efforts for targeted institutional, HDH sponsored events, sensitive issues when appropriate, and miscellaneous campus news.

The Communications Officer is responsible for the promotion and communication management of HDH "campus-life" activities and student related stories, programs, activities and events. The position interfaces with members of the campus community from all levels representing the Executive Director. Management of these critical communications efforts ensures accurate and fair representation and responsibility to our primary customers and campus partners. Other responsibilities include proactively engaging with appropriate division, department and other area contacts; creating talking points and statements; managing media relations with campus communications for stated focus areas, writing and editing content for the web and various publications.

Housing Dining Hospitality (HDH) is a self-funded, large and complex campus department consisting of 7 divisions, with approximately 700 career employees, 1000 to 1200 student employees and an annual operating budget of greater than $189 million. HDH provides housing for approximately 15,000 undergraduates, grad students, faculty, staff and their families in over 400 buildings covering approximately 6 million sq. ft. HDH is in the midst of implementing an aggressive building plan which will add 5000 new beds and almost double our square footage by 2021.

Currently, HDH houses 38% of UCSD's enrolled students with a goal of housing 50% in the near future. HDH provides maintenance and repair, contract meals/meal plan management, as well as retail food service, conference services and catering services to residents, students, faculty, staff, and campus visitors.

* Occasional evenings and weekends may be required.

To learn more about our department, please visit Housing Dining Hospitality.


* Knowledge of all aspects of communications, including strategic planning for various media venues, technical aspects and requirements of various venues, and most appropriate and effective applications.

* Knowledge and understanding of technical applications to effectively direct technical staff, or personally perform technical work, including design concepts, various media, and applications.

* Knowledge of the organization, its achievements, mission, vision, goals, policies, practices, infrastructure, and a strong knowledge of current affairs, and issues in higher education and/ or health sciences.

* Solid skills to create, develop, and implement comprehensive long and short term strategic communications plans.

* Demonstrated knowledge and skills to advise and consult with management to ensure delivery of the desired message to the target and/or broad general audiences.

* Solid written, verbal, interpersonal communications, active listening and political acumen skills. Interpersonal skills to work effectively with client departments, colleagues, faculty, students, and administrators to plan and execute all aspects of public relations programs. Foster the Principles of Community.

* Demonstrated knowledge of location protocols and channels for communication internally and externally. Demonstrated knowledge of key higher education media and regional and local media contacts.

* Solid ability to learn to design and implement comprehensive communications plans for single events and major programs; this includes assisting with defining goals, identifying target audiences and creating and implementing action plans and timelines.

* Strong ability to use effective journalistic style in writing and editing news releases, media advisories, tip sheets, expert sheets, and pitches to the news media; ability to edit writing for accuracy and style with variety of formats including news releases, feature articles, brochures, speeches, electronic communications and correspondence.

* Demonstrated ability to identify and effectively target and place stories with local and national media in order to support overall strategic communications plans.

* Knowledge of the requirements of the news media and ability to work effectively with them. This includes providing overall assistance that anticipates and fulfills the needs of the media.

* Demonstrated ability to comprehend student and institutional objectives, and to write and translate the work in a way that is understandable to the general public.

* Strong experience with and ability to use and learn software including Word, Excel, Microsoft Outlook, PowerPoint. Knowledge of Photoshop and web-based software desired.

* Ability to assist in the planning of special events including developing strategies for invitations, programs, speeches and activities.

* Proven ability to work independently; demonstrated organizational skills to prioritize assignments and meet deadlines.


* Job offer is contingent upon a satisfactory clearance based on background check results.

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