Area Manager - Fulfillment Center/Warehouse
Dolls Kill
 San Bernardino, CA

About the Role

Area managers own the success of warehouse team members. Effective managers lead by motivating their team to perform their best day in and day out, finding and removing barriers to success and investing in individual team members professional and technical goals. Area managers must thrive on 1) coaching and inspiring others, 2) becoming an expert in systems and processes, and 3) achieving aggressive goals. We expect managers to work daily with their teams in groups and one on one to ensure every team member receives the training, feedback and help required to excel. Managers will work with and master the tools, process and operations in a specific warehouse function (outbound, inbound, inventory control, etc). Our leaders see no limits, have no excuses and never give up.

Qualifications, Job Duties & Responsibilities:

  • Lead high performing teams to improve productivity and associate engagement Monitor associate performance and behavior and provide appropriate feedback, recognition, development, and performance management, independently and in conjunction with Operations Manager and/or Human Resources
  • Lead direct reports to achieve unit goals in accordance with Dolls Kill policies and practices
  • Become a WMS and process expert. Dive in and regularly work within the process/ system
  • Be results driven. Effectively manage staff to meet UPH goals
  • Increase associate engagement by developing and communicating a clear vision
  • Ensure each team member adheres to the code of conduct, follows standard operating procedures and meets daily productivity and accuracy goals
  • Ensure area of work is organized, clean and stocked with all materials necessary for efficient performance
  • Ensure performance best practices by monitoring safety and accident incident reports to reduce lost time
  • Dedication to team and obsession with customer experience. Availability to work overtime during peak seasons and other times during the year as needed. Able to work any shift (nights, weekends and etc.)
  • Desire to work in a constantly changing and frequently ambiguous environment
  • Proficient in Microsoft Office and G Suite applications
  • Administer employee time and PTO requests
  • Interview and hire new team members
  • Lift and move material up to 49 pounds each
  • Bend and lift at waist and above head
  • Walk or stand for 10-12 hours a day

Education & Experience

  • 5+ years management experience required
  • 3+ years E-commerce fulfillment experience preferred
  • Bachelor’s degree preferred