Supervisor, Service Coordination

Centene Corporation San Antonio, TX
Position Purpose: Responsible for day to day oversight of the Service Coordinators and coordination of necessary resources for members. This may include adequate clinical, behavioral, acute/chronic, and social care services.

Develop and implement appropriate policies and procedures

Ensure staff is able to facilitate member and provider needs through entire case management cycle

Partner with internal staff on key initiatives and outreach for members as needed

Coordinate and communicate on access issues, assessments, internal Managed Care Organization (MCO) protocols

Create effective organizational structure, roles and jobs

Compile and review multiple reports on work function and for process improvement to identify trends, make recommendations to management

Education/Experience: Registered Nurse (RN) or Bachelor's degree in Nursing, Social Work, Health Care Administration, related field or equivalent experience. 4 years of social work, healthcare administration, patient/community advocacy or combined case management and clinical nursing experience. Previous experience as a lead in a functional area or managing cross functional teams on large scale projects.

License/Certification: Current state's nursing license or Licensed Clinical Social Worker (LCSW) preferred.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

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