Manager, Solution Development
Carenet Health
 San Antonio, TX

Requisition Number: MANAG01672

  • Leads ongoing delivery and maintenance of existing healthcare solutions, in partnership with Operations, Clinical Services, IT and Client Services
  • Reviews internal and external performance metrics to identify potential solution improvement opportunities
  • Continually provides education and supporting documentation, to all stakeholders, for solution enhancements and workflow modifications, with regards to ongoing solution delivery
  • Plays an active role in Carenet’s Solution Design Process (SDP)
  • Conducts/documents competitive market research, to help identify viablemarket opportunities and determine associated new product feasibility
  • Participates in “build vs. buy” analyses, specific to each new healthcare solution
  • Continually seeks out new opportunities, to incorporate vendors’ services or features, into Carenet Healthcare Services solutions, to support the solution roadmap
    • Performs a comprehensive assessment, of each vendor’s capabilities against pre-defined business requirements, and makes recommendations to Solutions and Innovation leadership accordingly
    • Leads all vendor-related onboarding activities
    • Oversees ongoing relationships and “day-to-day” activities with each vendor, ensuring Carenet’s business requirements and client-specific needs/expectations are successfully met
    • Measures each vendor’s performance against contract obligations. Makes recommendations for corrective action if needed
  • Participates in requirement/design/implementation meetings with clients, Carenet colleagues and vendors, to understand project requirements and ensure requirements are accurately defined and documented
  • Collaborates with developers and subject matter experts, to establish the technical vision of the solution, including usability and performance needs, under the guidance of the Director, Solution Development
  • Manages internal and external relationships, across all assigned solution development projects, and coordinates work across multiple work teams, to ensure the delivery of high quality and timely solutions
  • Develops and maintains healthcare related solution-specific project plans and ensures key deliverables are met in a successful and timely fashion to achieve the vision established
  • Supports the healthcare solution implementation through to completion to ensure solution requirements have been fulfilled in a high quality and timely manner
  • Facilitates meetings and follow-up with resulting action items
  • Aids in the preparation of marketing materials to promote Carenet Healthcare Services solutions
  • Creates project plans, workflows, reports, charts, and presentations, using Microsoft Project, Visio,Exceland Word.
  • Other duties as assigned