Customer Loyalty Specialist (CLS)
Aptive Environmental is the FASTEST growing pest control company in America! We are excited to be #1 in our industry and are in need of a confident and competent Customer Loyalty Specialist to join our fun, fast growing team.
Customer Care is the name of the game. We strive to DELIVER WOW with all our customer interactions. The ability to multitask, prioritize, communicate effectively and pay attention to detail in a fast paced environment is crucial to success in this position. Here is what the position entails:
- Full time schedule; 5 day work week; Mon-Fri
- $9-$10 hourly depending on experience
- Fielding inbound customer calls and resolving customer care concerns
- Maintaining and scheduling routes and notifying customers of upcoming services
- Aiding in data entry, file keeping, and office organization.
- Keeping accounting records and check logs
- Resolving credit card disputes
- Reaching out and attempting to collect money from accounts receivable
- Ensuring daily billing is accurate and that accounts are charged appropriately
- Excellent organizational skills are a must
- This is an opportunity for a great career with no experience necessary; we will train you
- A drug test and background check will be performed on all new hires; no misdemeanors or felonies
- Medical, dental, and Vision plans after probation period.
- Fast growing company with a positive work environment
- Paid training
- Earn sales commission and bonuses in addition to regular pay
KEYWORDS: Customer Service, Customer Loyalty, Office Assistant, Secretary, Office Job.