Collections Specialist

Conn's, Inc. San Antonio, TX
Collections Specialist

Conn's History:

Conn's is a 127-year old consumer goods retailer with over $1 billion in revenue and over 4,000 employees. The company, headquartered in The Woodlands, TX, is publicly-traded (NASDAQ:CONN) and operates more than 110 retail locations in thirteen states. The Company's products and services offered through its retail sales outlets, distribution and service facilities include furniture and mattresses, home appliances, consumer electronics, home office equipment, repair service agreements, credit insurance, home delivery, product repair service and consumer credit.

Position Summary:

The Collections Specialist's role is to contact customer's regarding delinquent accounts.


The Collections Specialist's responsibilities include, but are not limited to:

* Proven background and ability with respect to preparing and filing SEC Forms including 8-K, 10-K, and 10-Q.

* Ability to research, document and conclude with respect to new accounting pronouncements, GAAP and SEC requirements and transaction-specific applications.

* Proactively coordinate activities to meet reporting, filing and presentation deadlines.

* Assist in consolidated annual external audits and quarterly reviews.

* Develop and maintain accounting policies.

* Maintain effective relationships and work closely with operational and financial management.

* Ability to assess opportunities to improve operating efficiency and effectiveness.

* Other duties as assigned


* Minimum of 6 months customer service, sales, call center, mortgage collections or credit collections experience is preferred

* Stable work history

* Ability to work in a fast paced, sometimes stressful work environment

* Must be team oriented

* Must be results, goal and performance driven

* Excellent communication skills

* Ability to engage customers and use appropriate negotiation techniques

* High School Diploma/GED

* Full time schedule, including evenings, weekends and holidays with overtime as needed

Conn's is PROUD to be an equal opportunity employer.