Ambulatory Service Representative
Trinity Mother Frances Health System
 San Antonio, TX

Position Description

Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs.

  • Education/Skills
  • High School Diploma or GED
  • Proficient in software and computer systems
  • Knowledgeable of business office terminology / procedures
  • Ability to multi task and work under stressful situation
  • Effective written and verbal communication skills
  • Experience
  • 1+ year of customer service experience required
  • Experience with medical office terminology preferred
  • Licenses, Registrations, or Certifications
  • None