Customer Service/ Help Desk


$11.39 to $12.65 per hour, depending on experience.

RC Willey is searching for an enthusiastic, career-minded customer service professional to assist our Customer Service Help Desk. We offer competitive benefits including medical, dental, and vision insurances, 401(k) with company match, profit sharing, employee purchase, paid vacation and sick time, and more.

JOB RESPONSIBILITIES:Responsible for assisting RC Willey employees with problems associated with the Willey system.Refer associates to the proper IT or on-call associates to assist with problems as needed.Assist RC Willey website customers with navigating the website, logging into their accounts, checking inventory available, providing product information, placing and providing customer service for drop-ship items.All other duties as assigned.

MINIMUM JOB REQUIREMENTS:Must have high school diploma or equivalency.Must have basic computer skills.Knowledge of RC Willey computer systems and business applications strongly preferred.Must be organized and professional.Must be self-motivated and able to work with minimal supervision.Demonstrated customer service, interpersonal, and problem solving skills required.

We conduct thorough employment/criminal background checks and drug screens.

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Posted: May 15, 2018