Customer Service Order Fulfillment Specialist

Company Description

Kelly Services

Job Description

Kelly Services is currently recruiting for an experienced Customer Service Order Fulfillment Specialist. This is a year assignment located In Salem Virginia. Pay rate for this role is 17.82 per hour. This assignment tentatively starts on March 2017.

Duties may include but are not limited to:

• Telephone and Email support to Field Sales, Distributors, Direct Customers and personnel for information on price and availability
• Expediting of shipments and or materials
• Tracking / managing internal external customer incidents in Siebel
• Enter customers’ data, agreements, return authorizations and sales orders
• Monitor and maintain Customer Master Data plus Security Check Bridger Interface
• Have familiarization with export controls and customs regulations, shipping practices for export shipments, letter of credit, end user statements, Certificates of Origin and transfer pricing

Qualifications/Requirements

• High School Diploma /GED with a minimum of 5 years of customer service experience OR Bachelor s Degree in Business or Arts
• Minimum of 2 years of customer service experience in commercial, sales operations, or business experience
• Proficient in Microsoft Office Suite
• Call Center experience Strong facilitation skills Six Sigma or equivalent

TERMS OF ASSIGNMENT:

• 1-year assignment tentative start date March 2017
• 1st shift

Qualifications

Degree in Business or Arts

• Minimum of 2 years of customer service experience in commercial, sales operations, or business experience
• Proficient in Microsoft Office Suite
• Call Center experience Strong facilitation skills Six Sigma or equivalent

Additional Information

All your information will be kept confidential according to EEO guidelines.